Light bleed + dead pixels but damaged iPad.

Discussion in 'iPad' started by t0mm, Apr 29, 2011.

  1. t0mm, Apr 29, 2011
    Last edited: Apr 29, 2011

    t0mm macrumors regular

    Joined:
    Jun 22, 2009
    Location:
    Nottingham, UK
    #1
    My iPad has light bleeding which is noticeable at the brightness which I use. It also has 3 fairly bad dead pixels and 1 faint one.

    I was waiting for a new 'batch' of iPads to get it replaced but I knocked it today and the top corners aluminium has crimpled. There's no other damage anywhere else and no damage to the screen.

    Does anyone know what apple are like in these situations?

    Thank you for any help!

    Edit: it is an iPad 2 by the way.
     
  2. head honcho 123 macrumors 6502

    Joined:
    Dec 18, 2008
    Location:
    New York
    #2
    not sure, but go and mention just the dead pixels and light bleed and i hope that they won't notice the other "problem"...

    besides if you have about 4 dead pixels i think that's above the threshold for an exchange...

    good luck!
     
  3. Ecoh macrumors 6502a

    Ecoh

    Joined:
    Oct 30, 2009
    Location:
    USA
    #3
    Call AppleCare and make a record of the problems with your iPad. Don't mention the damage you caused by knocking it. This way you will make it clear it is a defective iPad. Make an appointment to bring it into a store for replacement. You can always reschedule the appointment for a later date if you think you need to.

    When you take it in to get replaced, tell them the truth about how it was damaged, but make it clear that the iPad was defective before you damaged it.
     
  4. t0mm thread starter macrumors regular

    Joined:
    Jun 22, 2009
    Location:
    Nottingham, UK
    #4
    Thanks for your help. I'd be sending it in though, no apple stores nearby!

    Unless I wait and exchange it in the states in June.
     

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