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iPod touch Light leakage, iPod Touch 4G

R

ryanbridgwood

macrumors member
Original poster
Nov 23, 2009
91
0
I have a light leakage on my iPod Touch. For £249.99 I want the product to be perfect because it's a lot of money. I brought it on the 9th September from the Apple Store in Birmingham.

It's only visible in the dark, but it is still there, it's about 2cm's I would say. It's really bugging.

If I go to the Apple genius bar will they give me a refurb? Because if they do then that's not right surely because they should give me a brand new product.

Does anyone have any advice please?

Cheers.
 
Hi.

I have a light leak on my iPod Nano 5G as well and I don't think it's big deal.
I'm buying a 4G iPod Touch soon and I won't mind about small light leak.
You know, there are some people reporting much worse problem that this, so by replacement you can get a serious problem. Will you go through tens of exchanges 'till you can't spot any issue?

Nothing is perfect. I love my Apple products and I worry about them, but . . .
Nothing is perfect.​

Enjoy your life and have fun with your iPod.

Peace.
 
Bring it in

Bring it in. Light leaks mean there's almost certainly a physical hole that will allow dirt and moisture into the unit, shortening its life. If they want to swap it and there's a light leak on the new one, ask for it to be fixed.

The production was that bad.
 
clibinarius said:
Bring it in. Light leaks mean there's almost certainly a physical hole that will allow dirt and moisture into the unit, shortening its life. If they want to swap it and there's a light leak on the new one, ask for it to be fixed.

The production was that bad.
Click to expand...

This is bunk. That would mean that just about every LCD television would have a 'physical hole' in the unit. Or that just about every Sony PSP or Nintendo DSi would have the same. Bottom line is that LCD technology is not perfect, and light leakage in the panel is one of those imperfections to some degree. Now if you have it where it distorts the picture, then sure, exchange it and get a replacement. There are going to be some imperfections. Accept this when buying the technology, or live in misery and ruin the return policies for everyone else.
 
ryanbridgwood said:
I have a light leakage on my iPod Touch. For £249.99 I want the product to be perfect because it's a lot of money. I brought it on the 9th September from the Apple Store in Birmingham.

It's only visible in the dark, but it is still there, it's about 2cm's I would say. It's really bugging.

If I go to the Apple genius bar will they give me a refurb? Because if they do then that's not right surely because they should give me a brand new product.

Does anyone have any advice please?

Cheers.
Click to expand...


If you never read about "light leaks", would you have ever noticed a problem with your touch????
 
I'd like to qoute a post in a thread I made about my iPod having light leaks.

I have an ipod touch fourth generation; the buttons on it just randomly died. So I called applecare and explained the problem. I also mentioned light leaks, which I was unhappy about but ignored.

Anyway, they put me on the phone with someone higher in technical support, who explained to me that light leaks are generally caused by the assembly of the ipod itself being "off", specifically, how the glass unevenly meets the case and needs adjustment. If the ipod is sent to applecare for light leaks instead of instantly exchanged (which he conceded most stores can do, but mine couldn't because it was engraved), then the ipod will get fixed.

I verified that this is probably true; the right edge of my ipod was sort of like sharp metal sticking out; I always though it was so your finger could trace the border of the glass, but then I noticed there was no "rim" effect on the left side of my ipod (where there were no light leaks).

So it was off by a few nanometers.

Anyway, the staff said do not ignore light leaks, because they're caused by the glass being installed improperly, and if not fixed, dirt and moisture can get into the ipod, breaking it. And it seemed, instead of swapping them out, best is to call Applecare, explain the problem, and ask for them to adjust the glass. Most representatives who aren't high up on the technical support totem pole do not know what light leaks are or what causes them on the current ipod touch 4. And again, its important to fix it.
Click to expand...

btw I'm going to exchange mine because of light leaks, too.
 
cmvsm said:
This is bunk. That would mean that just about every LCD television would have a 'physical hole' in the unit. Or that just about every Sony PSP or Nintendo DSi would have the same. Bottom line is that LCD technology is not perfect, and light leakage in the panel is one of those imperfections to some degree. Now if you have it where it distorts the picture, then sure, exchange it and get a replacement. There are going to be some imperfections. Accept this when buying the technology, or live in misery and ruin the return policies for everyone else.
Click to expand...

The main difference between a TV or monitor and an ipod, PSP or DS is simply that you carry portables to more places and have much more opportunity to damage the unit.

While dust and dirt doesn't seem outrageously harmful to the electronics, if you've done any reading on the iphone 4, it seems very harmful to the glass itself for some reason. The reason isn't inherently electronic.

Also:

I've never noticed light leaks on my gameboys, gamegears, or anything. Not even my cell phones. Not the way they happen from my ipod. I don't think there's any real denying that the process of rolling things out on the latest iOS devices from Foxconn has been particularly great.

I mean, its not like conditions are that bad in China, right?

I like my ipod. Don't get me wrong. I know its limitations. Just because something has some problems doesn't mean you're out of options. I don't own enough apple stock to justify my accepting an inferior product when 1) I don't have to and 2) apple says not to.
 
clibinarius said:
The main difference between a TV or monitor and an ipod, PSP or DS is simply that you carry portables to more places and have much more opportunity to damage the unit.

While dust and dirt doesn't seem outrageously harmful to the electronics, if you've done any reading on the iphone 4, it seems very harmful to the glass itself for some reason. The reason isn't inherently electronic.
Click to expand...

Again, what you are implying is incorrect. Light leakage is due to a cell in the LCD not being able to properly block light when set to black. Usually, this is due to pressures being applied on the panel that inhibits the cell from working properly. Touch any LCD panel with your finger creating pressure, and you can create your own light leak. The edges of any panel have the most pressure applied in final assembly, so you have the most noticeable issues there. To say that there is some manufacturing defective 'hole' in the panels themselves is ridiculous.

Any device that uses an LCD panel, large or small, will have the issue, from cameras to gaming devices to televisions.

For the price point that consumers demand for their electronic devices, at least currently, this is what you get for the money.
 
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