Apple store said problems like this are in spec and not a replaceable issue. https://discussions.apple.com/thread/3811220?start=0&tstart=0
Who agrees?
Who agrees?
Apple store said problems like this are in spec and not a replaceable issue. https://discussions.apple.com/thread/3811220?start=0&tstart=0
Who agrees?
I have a question...
When I went to your link, the only picture where I could see the light leak (possibly just because I'm not seeing it in the other pictures) was the picture where the pad was held at an extreme angle and the light leak was visible (to me) at the edge of the pad.
My question is can you see the light leak when you are holding the pad in a normal viewing position, i.e. relatively parallel to your line of vision?
Apple store said problems like this are in spec and not a replaceable issue. https://discussions.apple.com/thread/3811220?start=0&tstart=0
Who agrees?
First, thanks for taking the time to answer my question.
I guess it works to my advantage that I'm not vey discerning. As long as it looks OK when I'm holding it as I use it, I'm fine with it.
I have to go along with SBG, I don't see this as an Apple problem. I feel that if you have to hold the device at some extreme angle, which you would never do in "normal" use, it's not a problem.![]()
But it's still visible and I'm sure there's more iPads without this problem than with.
Doesn't matter. Light bleed is a "feature" of LCDs. Heck - take a look at most TVs with edge-led backlighting - even my £2000 set has some light bleed.
So do most iPads have this?
They all have it,at some degree.
Yours must be pretty good if you have to look at an extreme angle to notice it.
I mean light leak, not light bleed
Apple store said its in spec and can't exchange. Should I take it somewhere else then?People are confusing light LEAK with light BLEED. Light bleed, to some extent is normal. Light LEAK is not. With light LEAK, you are seeing the actual light from the backlight seeping through a fault in the assembly. Light LEAK as shown by the OP is a problem of poor assembly, wherein the screen itself is falling or buckling slightly under the glass and needs to be pushed up a bit, and it is NOT a common occurrence in iDevices. Exchange it! You are all but guaranteed not to receive one with this issue. Most of the posters in this thread do not know what they are talking about, or they are, as mentioned, confusing light leak with light bleed.
Apple store said its in spec and can't exchange. Should I take it somewhere else then?
But it's still visible and I'm sure there's more iPads without this problem than with.
People are confusing light LEAK with light BLEED. Light bleed, to some extent is normal. Light LEAK is not. With light LEAK, you are seeing the actual light from the backlight seeping through a fault in the assembly. Light LEAK as shown by the OP is a problem of poor assembly, wherein the screen itself is falling or buckling slightly under the glass and needs to be pushed up a bit, and it is NOT a common occurrence in iDevices. Exchange it! You are all but guaranteed not to receive one with this issue. Most of the posters in this thread do not know what they are talking about, or they are, as mentioned, confusing light leak with light bleed.
Apple store said its in spec and can't exchange. Should I take it somewhere else then?
f you are out of the return window, try going to another Apple store or calling the 800 number, ask for the Customer Relations Department and insist on an exchange.
If that doesn't work, either live with it or get it repaired third party.
Great advice to tell someone to have an unauthorized repair done over an issue that isn't an issue during actual use. That repair would void all service paid or otherwise at Apple for any issue and you can bet the repair people won't cover anything other than a faulty display.
Just want to know if its common on many iPads. Obviously if it is, therell be no point replacing it and I'll have to live with it.The topic is about this issue, and, regarding this issue, I am correct in stating the options I did in this scenario. If the OP cannot live with the defect, and doesn't want to sell the device and buy another, and is outside the return window and Apple refuses a repair under AppleCare he can either try to argue with Apple via different stores or via telephone with Customer Relations (which has worked for me in the past quite a few times in similar situations, hence this recommendation - surprise!) or go to a third party repair center. I literally presented every option. Some are better than others, but he asked what to do and I gave him the options, so there you go.
If anyone has an ipad 4, can you tell me if you see any light leak? Not light bleed.
Sorry, I'm too busy enjoying mine.
However I do agree there's a problem without question. Steve Jobs created a habit of exaggerating how great Apple's products are. Being supremely successful & convincing his worshipers, we now have hoards of people with unrealistic expectations of perfection.
THAT'S the truth as revealed by the massive number of posts here, that continue to find "faults" when in reality, they're merely characteristics.
Just want to know if its common on many iPads. Obviously if it is, therell be no point replacing it and I'll have to live with it.