Lightning cable only works one way?

Discussion in 'iPhone' started by JGar, Sep 24, 2012.

  1. JGar macrumors newbie

    Joined:
    Jul 1, 2008
    #1
    One of Apple's selling points for the new Lightning connector was that it doesn't matter which way you plug it in. I'm not sure if I've got a defect or what but mine only works one way. I've tried my iPhone 5 with two different cables and both of them only connect when plugged in the "right" way. I took a sharpie and put a little black dot on one the side that was working and it appears to be consistent in that only the one direction will work.

    I asked my friend who also purchased the "5" to test his and his works both ways. Is anyone else having this problem? I can't figure out how the phone would even know which way it was plugged in?
     
  2. darngooddesign, Sep 24, 2012
    Last edited: Sep 24, 2012

    darngooddesign macrumors G3

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    Atlanta, GA
    #2
    Sounds like either your phone or cable aren't working correctly; Apple will replace it under warranty.
     
  3. extraextra macrumors 68000

    extraextra

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    #3
    Something is wrong with your cable or your phone... I would take them both in.
     
  4. brand macrumors 601

    brand

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    #4
    The Lighting connector does not have a "right" way since it can be plugged in facing either direction unlike the 30 pin cable which does have a "right" way.
     
  5. PhoenixMac macrumors 65816

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    Mar 7, 2010
    #5
    Yeah Apple is venturing out, so yours sounds defective as they are supposed to go both ways ;).
     
  6. llfloyd79 macrumors regular

    llfloyd79

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    Va. Beach, VA.
    #6
    Mines is doing that now. I tried 4 different lighting USB cords and only works on one side. Guess I will take to Apple tomorrow and see what they do.
     
  7. sammich, Apr 27, 2013
    Last edited: Apr 27, 2013

    sammich macrumors 601

    sammich

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    #7
    This whole thread sounds like the joke where a patient claims that his whole body is in pain because it hurts any where he pokes.

    You sort of alluded to it, but have you checked to make sure it's not your phone that's the problem, not the 4 cables?
     
  8. Ann P macrumors 68020

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    California
    #8
    Maybe it is your phone.. not those cables? In either case, I'm sure you can get one or the other replaced under warranty.
     
  9. llfloyd79 macrumors regular

    llfloyd79

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    #9
    Took it to Apple and they replaced my phone for me. It was a charging issue or some sort.

    I'm good now.
     
  10. lordofthereef macrumors G5

    lordofthereef

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    Nov 29, 2011
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    Boston, MA
    #10
    I have found a few people mention that dust/lint in their charging ports has caused issues. I was curious, so I took a peak in mine and, sure enough, there was quite a bit of lint accumulating in there. I never had issues due to this, but I blasted it out with some compressed are anyway. Just something to check before heading to the Apple store.
     
  11. llfloyd79 macrumors regular

    llfloyd79

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    Va. Beach, VA.
    #11
    I did that before I went to Apple and when I got there the Apple rep did that too. But still didnt work. But its cool....I got a new iPhone.
     
  12. sharrahl macrumors newbie

    Joined:
    Oct 17, 2013
    #12
    Lightening cable works one way


    I upgraded to iOS7 and started having issues charging my iPhone 5. I discovered that if I have the lightening cable plugged into the phone before I plug the charger into the wall, I don't get that message about 'this cable is not blah blah blah'. However if I plug in the phone after I plug in the charger I do see that message. Talk about strange.....bottom line-plug in the lightening cable to the iPhone first and then plug in the charger into the wall outlet.
     
  13. ucfgrad93 macrumors P6

    ucfgrad93

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    Colorado
    #13
    Agreed. Something is wrong somewhere.
     
  14. Tyler23 macrumors 603

    Tyler23

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    Dec 2, 2010
    Location:
    Atlanta, GA
    #14
    The issue you for you is that you're using a 3rd party cable. iOS 7 attempts to deter you from using unauthorized cables with the iPhone.
     
  15. Fedmahn Kassad macrumors regular

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    Sep 24, 2013
    Location:
    New York City
    #15
    I'm going to laugh my ass off if it turns out that OP is trying to plug the USB side in the wrong way.
     
  16. Ann P macrumors 68020

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    Jun 29, 2009
    Location:
    California
    #16
    Lightning cable only works one way?

    Did you read? He said he plugged it in, but the input only works on one side.

    PS, just realized this thread is old.
     
  17. Fedmahn Kassad macrumors regular

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    Sep 24, 2013
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    New York City
    #17
    LOL we all got trolled
     
  18. Lucille Carter macrumors 65816

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    Jul 3, 2013
    #18
    You phone must be defective as my lightning cable works both way on my two phone, ipads and ipod. It should be easy to reproduce at the Apple store and they will give you another phone
     
  19. GadgetGeek407 macrumors 6502a

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    Mar 26, 2009
    Location:
    florida
    #19
    on that note, there are official non Apple lightening cables that work fine with the new os and phone such as rocket fish from best buy and other places right?
     
  20. laurenespana macrumors newbie

    Joined:
    Jan 14, 2014
    #20
    I found it only worked in one direction also. Two days ago it quit working at all. Anyone else have this problem? I was concerned I had ruined the contacts by plugging it in incorrectly. I only received the audio response from one direction. I wish I had marked my cable.
     

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