iPhone 6(S)(+) Lightning port faulty - genius appointment?

Discussion in 'iPhone' started by bulldoze, May 15, 2019 at 5:41 AM.

  1. bulldoze macrumors regular

    Joined:
    Mar 15, 2011
    #1
    my iPhone 6s had AppleCare but this has now lapsed due to its age. I did get the battery replaced in December and I notice that this has extended the warranty by a year.

    My problem is that the lightning port is so worn that cables no longer make a proper connection as it is so loose. This means even though I plug it in it sometimes does not charge.

    Is it worth making a genius appointment? What is the likely outcome? The store is a bit too far away to make the trip on a whim.
     
  2. now i see it macrumors 68040

    Joined:
    Jan 2, 2002
    #2
    Blow out the port with compressed air & peer inside it with a magnifying glass to ensure there's no lint clogging it up. Try using a brand new Apple lightning cable.
     
  3. bransoj macrumors 6502a

    Joined:
    Jul 31, 2013
    #3
    Definitely worth giving it a clean either with some air or carefully with something like a cocktail stick. I had similar issues with my old 5S and cleaned it out and was fine after that.
     
  4. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    I have never heard of a lightning port wearing out and wonder, like the others, if there is pocket lint packed into your port?
     
  5. bulldoze thread starter macrumors regular

    Joined:
    Mar 15, 2011
    #5
    I have had a good dig around in there and also blown it out with canned air but nothing has changed.
     
  6. JPack macrumors 68040

    JPack

    Joined:
    Mar 27, 2017
    #6
    You need the Lightning port replaced, which involves replacing the Lightning flex cable. This is a common, quick and cheap job done by many repair shops. The Apple Store will only replace the entire phone and charge you substantially for it.
     
  7. jakeuten macrumors member

    jakeuten

    Joined:
    Apr 5, 2016
    Location:
    Minnesota
    #7
    As someone who repairs smartphones, take a SIM ejector tool to it, but be sure to power the phone down. Some people here may say not to, but anyone in the industry (and Apple geniuses as well) uses a SIM ejector tool and scrapes out the lint. I did 2 today in fact. I've probably done 500 without issue...
     
  8. Lekro macrumors regular

    Lekro

    Joined:
    Mar 23, 2019
    Location:
    Budapest, Hungary
    #8
    This.

    I'm sure there is more gunk in it. Sometimes you think there isn't any more but with enough scraping usually the neighbour's dog comes out.
     
  9. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    I would pick a wooden tooth pick over the metal sim card ejector, but that is just me.
     
  10. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #10
    This is very bad advice - don't go poking a metal object into a port. Use something non-conductive - like a toothpick.

    If you accidentally turn the phone on while doing this you could find yourself shorting it out.
     
  11. osta.doc macrumors member

    Joined:
    Apr 1, 2016
    Location:
    Ohio
    #11
    A flat style wooden toothpick works well. I’ve dug out pocket lint many times when the connection was “wobbly”, and it’s fixed the issue “every” time.

    But, it’s possible that your problem could be something else.
     
  12. jakeuten macrumors member

    jakeuten

    Joined:
    Apr 5, 2016
    Location:
    Minnesota
    #12
    I've done hundreds of charge ports with a SIM ejector. Never damaged a single one. YMMV.
     
  13. chino-rican macrumors regular

    chino-rican

    Joined:
    Sep 21, 2012
    Location:
    Virginia
    #13
    After reading this, I took a thumb tack and scrapped the bottom of the port, while avoiding the metal contacts on the sides (phone was off). The stuff that came out of this thing was gross to say the least.
    Anyway, port works like new, saved money and time. Thanks!
     
  14. BittenApple macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #14

    The SIM ejector tool is made from non conducting liquid metal. you're fine.
     

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13 May 15, 2019