Lines at UPS

The line at my UPS customer center (Rockdale,IL) only had two other people besides me (neither of which were picking up a phone). Was in and out in under 5 minutes.

 

I went around 8:15am (it opened at 8) and was about the 8th or so person in line. Most picking up iphones. only had to show ID, and two people got refused because their name and address on ID didn't match the order. One was solved by having their mom text them a pic of her drivers license. other was SOL... it was in his moms name with his temporary address (which she doesn't live at and is not the address on his id). they said he could bring in a utility bill with his name and address but the bills are in his roommates name. he looked defeated I was there for about 20 minutes. they only had one person working the counter (with an additional person helping to locate package and enter info).

 

A little more disorganized that I thought it'd be. There were about 20 in line behind me and 4 in front. Took about 20 minutes total. I don't think they were ready for so many so early. Will say the UPS folks were nice and clearly trying to do their best.

 

At my local UPS, when I arrived I was the only person there for an iPhone. There was one person in front of me but they got a really big box, seriously doubt it was phones. While the person was in the back another came in to get iPhones but that was all that I saw in there.

 

My center didn't open until 11 AM and I was the only person there. The woman behind the desk was moaning to another worker about how "hundreds of people put their damn iPhones on hold today".

Picked up my girlfriend's phone, even though she got to sleep on pre-order night! Mine is on its' way though =)

 

I went to the Customer Center around 11:30 (they opened at 9:00), and there was only one person in front of me. I was in and out in five minutes.