Lion crashing my MacBook Pro

Discussion in 'MacBook Pro' started by RyanP1980, Jul 21, 2011.

  1. RyanP1980 macrumors newbie

    Joined:
    Feb 23, 2010
    #1
    Hey all,

    I have a 2010 17'' Macbook Pro. In the past, I have had the occasional kernel panic, and gotten the message that my computer has to be restarted. I brought this to the apple store many months ago, and they could not diagnose the problem. Since this happened pretty infrequently, I have just dealt with it.

    Yesterday, I installed Lion, and since I have installed it, I have had to restart due to a kernel panic about 6 times. I have a feeling I am going to end up back at the apple store today, only for them to tell me all of my hardware is fine, and to just reinstall the operating system. I am positive this won't solve anything. Anyone having similar issues or know of any solutions?
     
  2. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #2
    It just happened again, here is the kernel panic report, if it helps anyone diagnose this:


    Interval Since Last Panic Report: 1091 sec
    Panics Since Last Report: 8
    Anonymous UUID: D0B159D8-2609-4514-9F1E-1C42C8BFECB9

    Thu Jul 21 10:51:24 2011
    Machine-check capabilities (cpu 2) 0x0000000000000c09:
    family: 6 model: 37 stepping: 2 microcode: 9
    Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
    panic(cpu 3 caller 0xffffff80002c2cb5): "Machine Check at 0xffffff7f81e65c6d, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff809e769004, CR3: 0x0000000000100000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000020, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80a0ab3d70, RBP: 0xffffff80a0ab3da0, RSI: 0x0000000000000000, RDI: 0xffffff800c056800\n" "R8: 0xffffff800c010800, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0x00000000000007b0, R13: 0xffffff800be550c0, R14: 0xffffff800c010800, R15: 0x0000000000000006\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f81e65c6d, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.22.73/osfmk/i386/trap_native.c:278
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8076d4eec0 : 0xffffff8000220702
    0xffffff8076d4ef40 : 0xffffff80002c2cb5
    0xffffff8076d4f0a0 : 0xffffff80002d840f
    0xffffff80a0ab3da0 : 0xffffff7f81e5d847
    0xffffff80a0ab3e80 : 0xffffff7f81e5f371
    0xffffff80a0ab3f30 : 0xffffff80002c41f4
    0xffffff80a0ab3f50 : 0xffffff800022d2b5
    0xffffff80a0ab3f90 : 0xffffff800022cc1b
    0xffffff80a0ab3fb0 : 0xffffff8000820057
    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelCPUPowerManagement(166.0)[7FCD8D98-D972-3973-A13B-DC551C536EE6]@0xffffff7f81e5b000->0xffffff7f81e84fff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    11A511

    Kernel version:
    Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64
    Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78
    System model name: MacBookPro6,1 (Mac-F22589C8)

    System uptime in nanoseconds: 19554049249946
    last loaded kext at 2442688695589: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)
    last unloaded kext at 2504926376501: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)
    loaded kexts:
    com.apple.filesystems.smbfs 1.7.0
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.driver.AGPM 100.12.40
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.1.1f11
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.24
    com.apple.driver.AppleMikeyDriver 2.1.1f11
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleIntelHDGraphics 7.0.2
    com.apple.driver.AppleIntelHDGraphicsFB 7.0.2
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.0
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.GeForce 7.0.2
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
    com.apple.driver.AppleMuxControl 3.0.8
    com.apple.driver.AppleLPC 1.5.1
    com.apple.driver.AppleUSBTCButtons 220.8
    com.apple.driver.AppleUSBTCKeyboard 220.8
    com.apple.driver.AppleIRController 309
    com.apple.iokit.SCSITaskUserClient 3.0.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 32
    com.apple.iokit.IOAHCIBlockStorage 2.0.0
    com.apple.driver.AppleUSBHub 4.4.0
    com.apple.driver.AirPort.Brcm4331 500.20.6
    com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleFWOHCI 4.8.6
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleAHCIPort 2.1.8
    com.apple.driver.AppleUSBEHCI 4.4.0
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
    com.apple.nke.applicationfirewall 3.0.30
    com.apple.security.quarantine 1
    com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.1.1f11
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOFireWireIP 2.2.3
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOBluetoothSerialManager 2.5f17
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAudioFamily 1.8.3fc11
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.1.1f11
    com.apple.iokit.IOHDAFamily 2.1.1f11
    com.apple.driver.AppleSMC 3.1.1d2
    com.apple.driver.IOPlatformPluginFamily 4.7.0b2
    com.apple.driver.AppleGraphicsControl 3.0.8
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.nvidia.nv50hal 7.0.2
    com.apple.NVDAResman 7.0.2
    com.apple.iokit.IONDRVSupport 2.3
    com.apple.iokit.IOGraphicsFamily 2.3
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
    com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
    com.apple.iokit.IOBluetoothFamily 2.5f17
    com.apple.driver.AppleUSBMultitouch 220.23
    com.apple.iokit.IOUSBHIDDriver 4.4.0
    com.apple.driver.AppleUSBMergeNub 4.4.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.driver.XsanFilter 403
    com.apple.iokit.IOAHCISerialATAPI 2.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
    com.apple.iokit.IOUSBUserClient 4.4.0
    com.apple.iokit.IO80211Family 400.40
    com.apple.iokit.IOEthernetAVBController 1.0.0d5
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOFireWireFamily 4.4.3
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOUSBFamily 4.4.0
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 165
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 326
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.4
     
  3. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #3
    You most likely have bad RAM, and installing an OS with bad RAM will only make the situation worse.

    Put a copy of Rember in your Applications folder. Then, boot into single-user mode and run the following:

    Code:
    /Applications/Rember.app/Contents/Resources/memtest all 5
    That will run five iterations of a memory test. If you see any errors, you likely have bad RAM, and this would definitely explain your kernel panics.

    After fixing the RAM issue, you'll still have to reinstall the OS for the panics to stop.
     
  4. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #4
    Thank you. I have an appointment at the Apple store today, and I will mention this to them. Stupid question...if I change out the RAM, and then re-install the OS, will my hard drive be wiped? All of my important stuff is backed up to an external hard drive but I'm just curious.
     
  5. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #5
    Just came back from the Apple store...luckily, my computer crashed right in front of the guy at the genius bar. He determined it is either my logic board or the RAM, but most likely the board. To make a long story short, they will have my Macbook for a few days and having AppleCare saved me $676.50.
     

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