I'm distressed that I cannot request reader receipt with my emails as I have I have always done without having to hassle clients or myself in worrying whether the email was received at least. This was an option I took for granted with Outlook. In addition I cannot save the changes to my stationery to be default as I begin a new email, but have to LABORIOUSLY re-create each email's stationery with my BRANDING. This is insane, illogical, not considered in the software design, somebody sneezed while designing and forgot what he was doing? Maybe. I must have these 2 facilities. Any help out there? I have lodged this complaint with Apple in LA as an oversight on their part.For the request reader receipt I was able to speak to a humanoid assistant who tried his best and told me I WOULD HAVE TO SEND the 'reader receipt' matter TO FEEDBACK. This is hard to believe. I did this and feel my request might have landed on iCloud but not penetrated as I have no acknowledgement or accountability of this request. Help please... I put out a lot of money for this pretty machine.