Hi, I got my new macbook air today.. YAY! When the OS arrived it had a 14GB Lion install, and I called up Apple Tech support to ask them if it was possible to reduce the footprint. Tech support advised that the OS should only take up 7GB. He told me to erase the hard drive and reinstall the OS. He advised me this would take 45 minutes. I asked him repeatedly! if this was correct, because I had to leave the office shortly. He assured me it was no problem. Then he told me that the rest of the install was in my hands, and ended the call. As I discovered (and should have known), the install did not take 45 minutes... and I had to catch a train, so had to abort the install. Now nothing works at all. I'm angry. Below is what happens when I hold down option-R. "Starting internet recovery this may take a while" then "Choose Network" I choose network. Then it connects to the network and like magic, an exclamation (!) appears and says.. "apple.com/support -1006F" then nothing. This is not acceptable customer service. This is not a good way to spend my vacation. Any advice appreciated. I'm going to bed.