General List of Itunes errors when restoring

Discussion in 'iOS 6' started by BFizzzle, Nov 9, 2012.

  1. BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #1
    I've seen lots of threads about errors when restoring their idevices.. heres a good list/most solutions for each error..

    Negative -98xx

    Error -9843
    This error happens if you are logged out, try to download something from the iTunes Store and if you click on "Download" and enter an account, which doesn't have this article, this error will occur.
    Error -9815
    Set exact date, restart computer. See also KB TS1276.
    Error -9814
    Set exact date, restart computer. See also KB TS1276.
    Error -9812
    Check system time, reset Internet connection, update root certificates. See also KB 3222.
    Error -9808
    Computer system time incorrect.
    Error -9800
    Set exact date, restart computer. See also KB TS1276.

    Negative -50xx

    Error -5000
    There is a problem with the permissions of the Mobile Application folder. The App you've tried to download in iTunes couldn't be saved.

    Negative -32xx

    Error -3259
    Connection timeout, try again.
    Error -3198
    Error downloading, try again.
    OR
    This device isn't eligible for the requested build

    Negative -1 ... -100

    Error -50
    Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583.
    Error -35
    Error when downloading songs purchased on iTunes. Also see KB TS1475.
    Error -1
    Error occurs when one uses the "last ditch" method for preventing baseband updates on the iPhone 4. The baseband does not get updated using this method. Use TinyUmbrella to kick it out of Recovery Mode.
    Below 100

    Error 1
    You are attempting to downgrade an iPhone from iOS 5 to iOS 4.x. To resolve, use either custom firmware created by PwnageTool/sn0wbreeze or use notcom's FixRecovery utility available on his site.
    On an iPhone 4 downgrading from iOS 5, use the option in TinyUmbrella to allow a baseband "upgrade" to bypass the error and go back to basband 4.10.1.
    Unable to downgrade. Try changing the USB port (the back one of chassis is better) and restart computer.
    The installed version of iTunes may also be too old. Update iTunes.
    You are trying to downgrade an iPhone 4 to an earlier version of iOS 5, using redsn0w. To resolve, stitch your blobs to a "No_BB" ipsw of the firmware you are trying to downgrade to.
    Error 2
    ASR does not exist on ramdisk or is corrupt/not signed.
    sn0wbreeze 1.6 Custom Firmware has a ASR patch problem. Use sn0wbreeze 1.7+ or PwnageTool. Device isn't bootable.
    Error 6
    Not enter the downgrading mode, change USB port (the back one of chassis is better) and restart computer.
    Error 9
    Due to asr being patched, the SHA signature is automatically changed and after being resigned the kernel will refuse to use it. Therefore proper kernel patches are required. If necessary kernel patches are not applied, it will fail to load asr and error 9 would occur during restore.
    Rebooting your Mac or PC may resolve this issue.
    Error 10
    LLB is missing from the IPSW. The device cannot be booted up. The trick to skip the baseband update no longer works.
    Error 11
    Removed BBFW file in the firmware folder of an unzipped IPSW. Can also be used to prevent a baseband update. The device is bootable, if you set the auto-boot to true or use TinyUmbrella and use "Kick Device out of Recovery".
    You are trying to update to a custom firmware from PwnageTool 4.1+. You always have to go into DFU mode and restore from there.
    Error 13
    Occurs when you want to install a beta firmware with iTunes for Windows (actively blocked by Apple; beta users are developers and therefore must have a Mac).
    USB problem. Check the USB connection and try other direct ports or maybe the USB cable is an older one. Device isn't bootable.
    The installed version of iTunes may also be too old. For firmwares 4.0 and higher you need iTunes 9.2 or higher. Update iTunes.
    Error 14
    Custom firmware update fail (PwnageTool until 4.0.1). You have to restore the device with a custom firmware. Update to a custom firmware isn't working. Device isn't bootable. 2
    USB Problem. Check the USB connection and try other direct ports or maybe the USB cable is an older one. Device isn't bootable.
    You're trying to 'update' to a beta firmware instead of performing a restore. Device is still bootable if you kick it out of recovery mode.
    Rebooting your Mac or PC may resolve this issue.
    Root file-system partition size was set too small in the ramdisk's options plist.
    Error 17
    Device failed to display the applelogo img3 which results in this error.
    One or more of the nand0/nor0 flash images were missing from the IPSW.
    Error 18
    This occurs when the media library on the device is corrupt and cannot be modified or updated.
    Updating to the latest version of iTunes and then restoring should resolve this issue
    Error 20
    Reportedly happens during failed downgrade attempts (iOS 2.0 to 1.1.1, 5 beta to 4.3.3).
    Some have seen success afterwards by doing the downgrade from DFU mode instead of the normal Recovery mode.
    Error 21
    Custom firmware restore fail (PwnageTool since 4.1). You have to put your device into the DFU mode and not into recovery mode. Device won't boot correctly an stuck at the Apple logo after the error. Press and hold power and home button until it reboots.
    Error when using Sauriks server for a restore with iOS 5.x in the recovery mode at least on a A5 device.
    This error can also happen when you try to restore an iPod with hardware dfu. Use iREB r5 to solve this.
    You are trying to update to a beta firmware without UDID activation.
    Error 23
    Cannot restore or update due to hardware problems.
    In software you have to set default web browser.
    In hardware, it's a communication problem. Check all connections, also try to change battery.
    Faulty baseband flash or processor
    Happens frequently after water damage. Remove and clean motherboard.
    Error 26
    Values or variables in the options property list within the ramdisk are incorrect.
    False version of the NOR flash firmware. Use the correct sn0wbreeze version.
    Error 27
    I got this after I tried to flash iOS5 from 3Gs on a 3G Phone (I modified the restore.plist so it would flash and also exchanged RestoreRamDisk and kernelcache)
    Error 28
    Hardware error. Return your device to Apple if possible. The problem is a bad dock connector on the iPhone. Must change the connector.
    If you have tried almost everything, reset the logic board (leave uncharged for five days or remove battery for half an hour), then pwn and restore. If this doesn't work, the memory of your device is damaged.
    Error 29
    See Apple's discussion thread number 2329795 about this problem. You might need to change the battery.
    Error 31
    Main Article: DFU Loop

    Error 34
    Hard disk is run out of space when trying to download. Clear space and then continue downloading.
    Error 37
    iPod touch 2G LLB patched with the 0x24000 Segment Overflow was used on an iPhone 3GS custom firmware. Known on damaged bundles from unofficial PwnageTool distributions or bundles.
    sn0wbreeze 2.0.1 bug, which was fixed in 2.0.2.
    Recent sn0wbreeze can cause this issue. Deselect all custom boot logos, recreate IPSW. If received on an iPhone 3GS, select "new boot-rom" and deselect all custom boot logos, then recreate the IPSW.
    Error 40
    Hacktivation bug in sn0wbreeze 2.0.1, which was fixed in sn0wbreeze 2.0.2.
    Error 46
    ?

    Errors 10xx

    Error 1002
    Error when restoring.
    Error 1004
    This is caused by a failure to match the Baseband Nonce currently in memory to the nonce returned in the Baseband Firmware SHSH blob. This happens if you edited the hosts file (Saurik's Server) or you are using TinyUmbrella. Use TinyUmbrella and "Kick Device Out Of Recovery" to boot. 1
    Error 1011
    This is caused by recovery mode being in userland (1.1.1 firmware). The file iTunesMobileDevice.dll is damaged or updated.
    Error 1013
    iPhone 4
    This means that the baseband did not get updated. Either remove the gs.apple.com entry from your hosts file and let the baseband upgrade or if you want to preserve the baseband just jailbreak at this point to boot it up.
    Other Devices
    Restart computer; change computer; reinstall system, if the device is always in restoring mode: XP users can jump from restoring mode with ibus; MAC users can use iNdependence. (usually on the iPhone 2G with 1.0.2 firmware downgraded from 1.1.1)
    Error 1014
    This occurs when you try to downgrade your device's baseband.
    Error 1015
    This error is common when downgrading iPhones and 3G iPads. The problem occurs when the device's baseband has a higher version number than the baseband in the firmware you restored to. Just set auto-boot true in iRecovery or use iREB/TinyUmbrella/RecBoot.1 In case this is not working use Pwnage Tool to create a custom firmware WITHOUT the iPad baseband, put your device in pwned DFU Mode and restore via iTunes.

    Errors 13xx

    Error 1394
    When Spirit2Pwn flashes parts of the boot chain on iOS 4, the device may crash into DFU Mode. See also a topic on iH8sn0w forums.

    Errors 14xx

    Error 1413
    Restart computer; change USB port; reinstall system. See also KB TS1927.
    Error 1415
    Restart computer; change USB port; reinstall system.
    Error 1417
    Restart computer; change USB port; reinstall system.
    Error 1418
    Restart computer; change USB port; reinstall system.
    Error 1428
    Restart computer; change USB port; reinstall system. (downgrade from www.iphonebus.com)
    Error 1050
    Bad response from gs.apple.com OR need iREB for preparing the device for restoring to custom IPSW

    Errors 16xx

    Error 1600
    Custom firmware can't be restored on a device with DFU Mode. The software of the device isn't patched. Using a jailbreak tool, enter a pwned DFU Mode. During that process the software gets patched and the custom firmware should run without any problems.
    APTicket problems if you try to restore to iOS 5.x in the DFU Mode.
    If trully stuck (even with an regular iTunes Restore), edit the hosts file and comment out the "guzzoni.apple.com" line
    Error 1601
    See KB TA38633.
    Error 1602
    Restart computer; change computer; reinstall system.
    If this error occured during an Apple TV restore, then unplug the Apple TV from the power cable, after you entered the recovery or DFU mode, and then try it again.
    Error 1603
    False kernelcache patch. Known on damaged bundles from unofficial PwnageTool distributions or bundles. See also Apple's KB TA38604
    Error 1604
    Device was not pwned (signature checks were not blocked). Custom firmware can't be restored. Can also happen when there's a problem with the IPSW.
    Error 1611
    iTunes tried to enter the Restore Mode, but the device turned back to the Recovery Mode. This can happen when updating an iPad 2 jailbroken with Saffron gets updated to iOS 5. In this case simply retry, as it is in Recovery Mode then anyway.
    Error 1618
    Missing system files or corrupt data in iTunes installation. Try to uninstall iTunes, restart computer, install again. This error also occurs for iTunes in Windows 8 for reasons currently unknown.
    Error 1619
    iTunes is too old and couldn't read the iPhone in Recovery or DFU Mode. Please update iTunes and try it again.
    Error 1644
    IPSW was moved during prepare with iTunes. Try it again and don't move the IPSW.
    Error 1646
    iTunes expected the device to be in a different state (Example: booted into iOS rather than jumping to iBEC).

    Errors 20xx

    Errors 2000-2009 (from KB TS3694): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
    Error 2001
    The Mac OS X kernel extension "IOUSBFamily" that was bundled with late 2008 / early 2009 MacBooks, as well as the 10.5.6 update, has a bug where it fails to properly recognize an iDevice in DFU Mode. It can be resolved by updating to 10.5.7 (or later), or using a USB hub.
    Close limera1n.
    Error 2002
    iTunes can't connect because another program is using it or it's disconnected during the Apple Server check.
    Error 2003
    Connection problem; change USB cable and check USB port.
    sn0wbreeze failed to restore IPSW; unplug and plug iDevice and try again
    Error 2005
    Problem connecting. Probably a hardware failure.
    Supposedly reinstalling the USB drivers fixed the problem.
    Error 2006
    Replace the USB cable with a newer one and/or disconnect all other USB devices, then retry.
    Error 2009
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore.
    If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore.
    If that does not resolve the issue, see Error 1604 above. If the issue persists, it may be related to conflicting security software on your computer.

    Errors 30xx

    Error 3002
    Update to an older firmware isn't working, because Apple is no longer handing out SHSHs for the device/firmware combination.
    Or a timeout checking Apple server - retry later.
    This error also happens if you try to Update with a local TSS server (TinyUmbrella tool) and probably also when connecting to Cydia Server. Use Restore instead.
    Error 3002 represents no update ramdisk when pressing Shift+Check for updates.
    Error 3004
    No internet connection during the firmware restore.
    iTunes can't connect to gs.apple.com. Maybe Port 80 and Port 443 is blocked. Open it on your router.
    Error 3014
    Bad hosts file. The SHSH request couldn't be completed. No connection to the Apple Server, Cydia Server or localhost (for TinyUmbrella).
    iTunes can't connect to gs.apple.com. Maybe Port 80 and Port 443 is blocked. Open it on your router.

    Errors 31xx

    Error 3123
    Something dealing with movie rentals.
    Error 3191
    QuickTime may be corrupted. You must reinstall it before iTunes will work. Windows users, also try turning off Compatibility Mode for QuickTime
    Right-click on C:\Program Files\QuickTime\QuickTimePlayer.exe (Program Files (x86) for 64-bit Windows) and choose Properties from the shortcut menu
    In the Properties window, click on the Compatibility tab. Deselect the checkbox labeled "Run this program in compatibility mode for"
    Select "Windows XP"
    Click Apply
    Close the Properties window
    Error 3194
    Occurs when trying to install an old firmware and Apple's server disallows the installation. The only solution is to have the SHSH blob backed up and modify the hosts file to point to Saurik's Cydia Server where they are backed up (or localhost if you have it yourself).
    Error 3195
    There is no SHSH blob for the firmware.
    This is the same as "This device isn't eligible for the request build." but with an cache error.

    Errors 32xx

    Error 3200
    You are trying to update to a firmware, when infact, there is only a Restore Ramdisk.

    Errors 90xx

    Error 9008
    Error downloading, try again.

    Higher Errors

    Error 11222
    A security software you have installed may be conflicting with iTunes.
    Error 11556
    You're trying to access a section or a functionality that is not available in your country, for example iCloud in some countries.
    Error 13019
    Seems to be an issue with syncing media to the device... It only seems to happen on jailbroken devices. Create new user, try syncing with new user's library. If that fails, restore. If it doesn't fail, then something on YOUR iTunes Library is causing the error.
    In iOS 3.0~3.1.0 this was a known bug related to the sync process accessing iTunes-renamed Voice Memos.
    Error 20000
    Is caused by a custom theme pack on your Windows. Use default Theme.
    This error can also be caused by the iDevice rebooting during the "Extracting Firmware" stage of restore.
    Error 20008
    ?
    This happened on a Mac with TinyUmbrella running before restoring a firmware to the Apple TV.

    Hex Codes

    0xE800000F
    Unknown error
    0xE8000001
    Device was suddenly unplugged. iTunes couldn't connect with the device. Try it again
    0xE8000022
    Error in your firmware files. Restore.
    0xE800003D
    False permissions in the Carrier Bundle folder. Restore, update or fix the permissions from the carrier bundle to update the carrier settings via iTunes.
    0xE800006B
    Device was suddenly unplugged. iTunes couldn't connect with the device. Try it again.
    0xE8000065
    sn0wbreeze custom firmware error on USB connection. Unplug the device, reboot it, and plug it in again.
    0xE8008001
    Main Article: MobileInstallation
    IPA signature verification failed.
    0xE88000084?
    Unknown error


    SOURCE
     
  2. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #2
    Thank you so much, but I have to say the fact that you had to go and do this really sucks.

    What's wrong with programing the phone to just tell us what it's thinking when something goes wrong?
     
  3. BFizzzle thread starter macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #3
    haha i know.. only thing i can think of , is its easier to organize/categorize multiple errors.

    Much easier to look at a log of codes.. and know realy quick what they mean by the first couple of numbers etc.
     

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