Little specks on my screen (scratches?)

Discussion in 'MacBook Pro' started by matt2053, Jul 14, 2015.

  1. matt2053 macrumors 6502a

    Joined:
    Jul 8, 2012
    #1
    My 2015 13" MBP has a few tiny little specks on the screen, and the won't rub off with a microfiber. I'm pretty sure they are tiny, tiny scratches. I had the same thing on my old MBA, but only after I used it for 2 or 3 years. This MBP is like a month old and it already has these things. Am I doing something wrong? Or is this considered typical "wear and tear?"
     
  2. Dark Void macrumors 68030

    Dark Void

    Joined:
    Jun 1, 2011
    Location:
    Cimmerian End
    #2
    You sure they aren't just stubborn marks? If they are small scratches, seems abnormal, and must have something to do with what you do. Do you work in any nontypical environments? I wouldn't classify scratches as normal wear and tear.
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    Could be the start of a mess like this....
     

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  4. Tenashus1, Jul 14, 2015
    Last edited: Jul 14, 2015

    Tenashus1 macrumors 6502

    Joined:
    Jul 27, 2011
    #4
    Well, you have Applecare for at least a year. If it were me, I wouldn't do anything more to the screen myself. Instead, if you can, I would make an appointment, and take it directly in to the local Apple Store and ask them how to proceed. Perhaps ask them to demonstrate how they clean their demos. Or, ask them to clean the screen for you. Share your concern, and see what response follows. That's what I would do. If it's a screen issue, Apple needs to know about it. I wouldn't mess with it myself.
     
  5. matt2053 thread starter macrumors 6502a

    Joined:
    Jul 8, 2012
    #5
    I was able to snap a few pics of the spot(s).

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
     
  6. Tenashus1 macrumors 6502

    Joined:
    Jul 27, 2011
    #6
    Kinda like dead pixels but not quite. If it were me, I'd take it to the Genius Bar as it's anything but a small purchase.
     
  7. Falcon9 macrumors member

    Falcon9

    Joined:
    Jun 17, 2015
    Location:
    Eastern Canada
    #7
    Have you tried dampening the cloth a bit. Looks just like a dried speck of saliva to me; which can be very stubborn to come off if using a dry microfiber.
     
  8. FuNGi macrumors 65816

    FuNGi

    Joined:
    Feb 26, 2010
    Location:
    California
    #8
    I have these too and thread searches revealed we're not alone. They are essentially pits in the glass that useually encompass several pixels that appear to have exploded. No, seriously. I've read that they can in some cases warrant Applecare replacement of the screen. I just learned to live with mine and may get it swapped out down the Applecare road a bit more.
     
  9. Tenashus1, Jul 15, 2015
    Last edited: Jul 15, 2015

    Tenashus1 macrumors 6502

    Joined:
    Jul 27, 2011
    #9
    It took me a while to finally make a decision to purchase a 2015 rMBP because of the question of screen issues. Almost went for a PC instead. It was tough. Screen questions made me leary but, because it was Apple, I took the risk. Now, I'm always interested when questions like this one from the OP, and comments like yours, come up. The PC I was considering was 1080p and had no reported screen issues. Anyway, I've taken to using a microfiber cloth to gently wipe the touchpad and keyboard before closing the computer (when I can remember to), just to clear the surface of particles or oils. Too bad we have to be wary about stuff like this even with a new machine. Gets in the way of otherwise enjoying the Retina Display. Kinda crummy I think.
     
  10. sudonano macrumors newbie

    Joined:
    Jul 14, 2015
    #10
    Potentially the AR coat coming off, or a blown pixel?

    I had both, the AR coat coming off and a really tiny crater on the screen, approx 1-2mm crater, which was due to a blown pixel. Spoke to AppleCare and they eventually approved a new screen out of warranty.
     
  11. RossMak macrumors 6502

    RossMak

    Joined:
    Jun 14, 2012
    #11
    I had the exact same thing. My MacBook is currently with Apple being repaired.
     
  12. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #12
    Tbh, I'm not sure what it is, but I think its best to call apple and get it repaired/replaced.
     
  13. matt2053 thread starter macrumors 6502a

    Joined:
    Jul 8, 2012
    #13
    Well, the specks themselves seem to really reflect light. Like if I move around and change the angle, the specks change color like a tiny little prism. Makes me thing the glass itself is damaged somehow.

    The only thing I can think of is a crumb or something was in the keyboard when I shut the lid one time... but I wouldn't expect that to scratch the glass.
     
  14. sudonano macrumors newbie

    Joined:
    Jul 14, 2015
    #14
    I was told by Apple initially that something might have scratched the display, but I did highlight how the other rMBPs I have seen haven't had an issue, and how my old MBP never had an issue when I handled in the same way. I did also highlight the part I had an issue with my charger that blew and busted my MLB, so I guess that helped as well...
     

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