Local o2 store says sold out for tomorrow.

Discussion in 'iPhone' started by casper102, Jul 10, 2008.

  1. casper102 macrumors newbie

    Joined:
    Jul 9, 2008
    #1
    Just rang my local o2 store (leigh) to confirm they had the iphone available for tomorrow and they told me they was out of stock. If they are holding back handsets for themselfs and friends surely this is not allowed.

    Do you think i should ring o2 and complain?

    :mad::mad::mad:
     
  2. anoop macrumors newbie

    Joined:
    Jul 10, 2008
    #2
    they have them in stock at carphonewarehouse online

    including delivery tomorrow.

    might be a good bet. just ordered one 10 minutes ago :)
     
  3. casper102 thread starter macrumors newbie

    Joined:
    Jul 9, 2008
    #3
    I am already on o2 though and need to upgrade though.
     
  4. Aravintht macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    London, UK
    #4
    my local o2 (hounslow) has 25 8GBs and that's it

    next delivery is on Saturday..
     
  5. nick9191 macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #5
    Hard luck buddy.

    Can you go to another O2 store or Carphone Warehouse store?
     
  6. zeasar macrumors regular

    zeasar

    Joined:
    Jun 15, 2008
    Location:
    Norn Iron
    #6
    Since pre-ordering in store and reservation isnt allowed they shouldnt be sold out at all.

    If you know the name of the person you called, then try to complain at O2's customer service, or better yet, record the whole thing and spread the words online.:p
     
  7. casper102 thread starter macrumors newbie

    Joined:
    Jul 9, 2008
    #7
    Yeah, will have to go to the next town. Very annoying though.
     
  8. nomad01 macrumors 68000

    nomad01

    Joined:
    Aug 1, 2005
    Location:
    Birmingham, England
    #8
    As I've said elsewhere, I recommend anyone finding a store taking reservations drops Matthew Key a line at O2 to let him know what his workers are up to! His email address is matthew.key@o2.com
     
  9. phannon666 macrumors regular

    Joined:
    Feb 1, 2008
    Location:
    Bucks, UK
    #9
    Fire off an email to O2 complaining, they are 100% not allowed to do reservations, ESPECIALLY if it's for staff.
     
  10. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #10
    change the email to something like that ^ , to protect his email from spam bots
    however, i may spam him tomorrow if they are in fact reserving iphones
     
  11. casper102 thread starter macrumors newbie

    Joined:
    Jul 9, 2008
    #11
    Rang o2 complaints and got no sense out of them at all. He had the cheek to say i should of preordered one then. I told him that you couldnt prorder in store but he couldnt grasp that.

    Will try the email route as well now.
     
  12. zeasar macrumors regular

    zeasar

    Joined:
    Jun 15, 2008
    Location:
    Norn Iron
    #12
    Then you may as well include your telephone complain experience too, while you are at it.
     
  13. Kerching macrumors member

    Joined:
    Jun 26, 2008
    Location:
    Notting Hill Darlink
    #13
    Grass the store up.

    I just spoke to my local store and they said they still didn't know how many phones or what type they were getting. I asked to reserve one and he said not allowed.
     
  14. kinster macrumors 6502a

    kinster

    Joined:
    Nov 6, 2006
    #14
    I just rang my local one. They said some have reserved there since 3 weeks ago and that the white one will be available at Xmas? Thought it was August? :confused:
     
  15. MojoWill macrumors 6502

    Joined:
    Jun 13, 2008
    #15
    O2 ARE NOT OFFICIALLY RESERVING HANDSETS

    if you go to an O2 and are told there are all reserved demand that the rep puts you on the phone to the area manager, as this is against O2 policy to reserve handsets!
     
  16. nomad01 macrumors 68000

    nomad01

    Joined:
    Aug 1, 2005
    Location:
    Birmingham, England
    #16

    then youneed to email Matthew Key or Stephen.shurrock@o2.co.uk to complain as they're categorically stating that reservations are not allowed!
     
  17. casper102 thread starter macrumors newbie

    Joined:
    Jul 9, 2008
    #17
    Update

    UPDATE:

    I have just recieved a call form o2 apologising for yesterday and they asked me did i get sorted with a handset in the end, which i did. The guy said he had found one for me if i still needed one.

    Bit of a shock really, but impressed with the call back.

    :cool:
     

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