Lock button stuck. Would apple give me a refurb?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by gladoscc, Jul 13, 2011.

  1. gladoscc macrumors 6502

    Joined:
    Jul 13, 2011
    #1
    My lock button is stuck. I've read that apple will give you a refurb, but the problem is I dropped it about 5 months before and the back screen is serevely cracked. Would apple still give me a refurb considering that the drop didn't cause this?
     
  2. eastercat macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #2
    It depends on your genius. If your genius isn't nice, s/he may not replace under warranty due to the fall and make you pay the replacement fee.
     
  3. gladoscc thread starter macrumors 6502

    Joined:
    Jul 13, 2011
    #3
    How much is the replacement fee?
     
  4. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #4
    It's $199
     
  5. gladoscc thread starter macrumors 6502

    Joined:
    Jul 13, 2011
    #5
    Drat. Oh well, I've reserved for tomorrow.

    *crosses fingers*
     
  6. awadeee macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #6
    Keep us updated!
     
  7. gladoscc thread starter macrumors 6502

    Joined:
    Jul 13, 2011
    #7
    Just came back from the apple store. I got it replaced for free! :D
     
  8. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #8
    Nice, sounds like you got a nice person there.
     

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