Locked himself out ??

[SilverD]

Hi,
I recently sold my Macbook Pro on Ebay to a buyer. Before I sold it, I upgraded the hard drive (brand-new) and installed Yosemite, leaving it at the welcome screen so that the new owner can set it up with his own details.

Now 2 weeks later, the buyer is saying it's asking him for an iCloud password that he doesn't know and he's asking me for it.
In all the time that I used the macbook I never set up or used iCloud on it so I don't understand how this has happened. Can anyone help?

 

[Samuelsan2001]

Well look at you itunes account...

Hi,
I recently sold my Macbook Pro on Ebay to a buyer. Before I sold it, I upgraded the hard drive (brand-new) and installed Yosemite, leaving it at the welcome screen so that the new owner can set it up with his own details.

Now 2 weeks later, the buyer is saying it's asking him for an iCloud password that he doesn't know and he's asking me for it.
In all the time that I used the macbook I never set up or used iCloud on it so I don't understand how this has happened. Can anyone help?

Look at your itunes account and there will be a section with registered products unregister that computer.... It should work but he may need to do a yosemite reinstall to get it back to where he can set his own up.

 

[SilverD]

Sorted now. He took it to an Apple Store and they fixed it. No explanation as to what the actual problem was however.
Thanks.