Locked himself out ??

Discussion in 'MacBook Pro' started by SilverD, Feb 26, 2015.

  1. SilverD macrumors newbie

    Joined:
    Jan 13, 2015
    #1
    Hi,
    I recently sold my Macbook Pro on Ebay to a buyer. Before I sold it, I upgraded the hard drive (brand-new) and installed Yosemite, leaving it at the welcome screen so that the new owner can set it up with his own details.

    Now 2 weeks later, the buyer is saying it's asking him for an iCloud password that he doesn't know and he's asking me for it.
    In all the time that I used the macbook I never set up or used iCloud on it so I don't understand how this has happened. Can anyone help?
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    Well look at you itunes account...

    Look at your itunes account and there will be a section with registered products unregister that computer.... It should work but he may need to do a yosemite reinstall to get it back to where he can set his own up.
     
  3. SilverD thread starter macrumors newbie

    Joined:
    Jan 13, 2015
    #3
    Sorted now. He took it to an Apple Store and they fixed it. No explanation as to what the actual problem was however.
    Thanks.
     

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