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Vajira

macrumors newbie
Original poster
May 13, 2018
2
0
Purchased iPhone 8 plus and iPhone 8 last week at BestBuy, Avon,OH. These phones were bought to be used outside the US, and this was amply explained to the sales person. The phones that were sold to me were supposedly universal iphones and not locked to a service provider in the US. I hoped that the phones will start working as soon as I inserted a sim. I returned to India and put my services sim, but the phones did not accept the Indian chip and the message on the screen suggested that the phones to be locked. I brought up the issue with the seller who said that the phones should have been started with any us sim first time. Now I am in India, I wonder how can I start using my phones!!?
 

Banglazed

macrumors 601
Apr 17, 2017
4,712
8,241
Cupertino, CA
Best Buy iPhone are normally lock to the initial carrier which you first activate it with. Carriers, normally, can’t unlock these iPhone because these iPhone aren’t owned or sold to/by these carriers. However, these iPhone can work universal to any carrier though after unlocking it.

Can you get a US SIM card to activate it first? Preferably possibly a Verizon since they don’t lock their 4G LTE device.
 

Vajira

macrumors newbie
Original poster
May 13, 2018
2
0
Sitting in India will be difficult to do that! Is it okay to avail the services of those who unofficially unlock phones. Will it affect apple warranty?
 

akash.nu

macrumors G4
May 26, 2016
10,769
16,729
Sitting in India will be difficult to do that! Is it okay to avail the services of those who unofficially unlock phones. Will it affect apple warranty?

Those services lie. There’s no way to unlock these phones.
 

eyoungren

macrumors Penryn
Aug 31, 2011
27,818
25,234
Those services lie. There’s no way to unlock these phones.
Hmmm…Sprint and AT&T might take issue with that.

They've been busy the last couple years suing employees for taking money from these companies and submitting unauthorized unlocks.

A few people I know have unlocked Boost iPhone SE's, courtesty of a $200 promotion for Boost. Someone inside was submitting unlocks - until Boost/Sprint shut it down.

OP, search eBay for a Verizon SIM.
 

Trvlngnrs

macrumors 6502
Jun 8, 2010
359
35
Can you go to an airport where there may be Americans hanging around waiting for a connection flight? After you explain to them what is going on, they may let you use their SIM card.
 

tonybarnaby

macrumors 68020
Dec 3, 2017
2,381
1,724
Can you go to an airport where there may be Americans hanging around waiting for a connection flight? After you explain to them what is going on, they may let you use their SIM card.
Good idea in theory, but it would be shocking if anyone was up for this.
 

akash.nu

macrumors G4
May 26, 2016
10,769
16,729
Hmmm…Sprint and AT&T might take issue with that.

They've been busy the last couple years suing employees for taking money from these companies and submitting unauthorized unlocks.

A few people I know have unlocked Boost iPhone SE's, courtesty of a $200 promotion for Boost. Someone inside was submitting unlocks - until Boost/Sprint shut it down.

OP, search eBay for a Verizon SIM.

Of course, I mean, in ways without going through the actual carrier.
 
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Reactions: eyoungren

Beenblacklisted

macrumors 6502
Dec 28, 2011
430
215
Miami,Fl
Purchased iPhone 8 plus and iPhone 8 last week at BestBuy, Avon,OH. These phones were bought to be used outside the US, and this was amply explained to the sales person. The phones that were sold to me were supposedly universal iphones and not locked to a service provider in the US. I hoped that the phones will start working as soon as I inserted a sim. I returned to India and put my services sim, but the phones did not accept the Indian chip and the message on the screen suggested that the phones to be locked. I brought up the issue with the seller who said that the phones should have been started with any us sim first time. Now I am in India, I wonder how can I start using my phones!!?
Best buy phones are reseller US Flex policy, which means they can be unlocked for usa use only.
 

Beenblacklisted

macrumors 6502
Dec 28, 2011
430
215
Miami,Fl
UNBELIEVABLE the number of threads on the internet of individuals getting burned on those Best Buy US Flex Policy purchases.
Very unfortunate , however if you were to call best buy and speak to the mobile department manager, they will extend the return period indefinitely, To cater to international travelers.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,389
19,457
Best buy phones are reseller US Flex policy, which means they can be unlocked for usa use only.
I believe if they are activated with a Verizon SIM, for example, they would be unlocked in general, as any other Verizon LTE phone is (or at least was until very recently when Verizon has been trying to change that a bit).
 

Beenblacklisted

macrumors 6502
Dec 28, 2011
430
215
Miami,Fl
I believe if they are activated with a Verizon SIM, for example, they would be unlocked in general, as any other Verizon LTE phone is (or at least was until very recently when Verizon has been trying to change that a bit).
Even if you do, once they leave the country they will be locked, and will say sim not supported. It has to do with the Policy applied on the phone from apple to best buy
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,389
19,457
Even if you do, once they leave the country they will be locked, and will say sim not supported. It has to do with the Policy applied on the phone from apple to best buy
Seems like it should be internationally unlocked as well under those circumstances based on various discussions about this kind of thing before (although with some reports of that not being the case for some):

https://forums.macrumors.com/thread...bject-to-the-us-reseller-flex-policy.2079815/

https://forums.macrumors.com/thread...bject-to-the-us-reseller-flex-policy.2006324/
 

anandhts

macrumors member
Jan 15, 2017
32
31
Recently i bought an iPhone 8 plus from best buy before coming to India. While buying from them i asked whether this will work in India. The seller opened the box, turned on the mobile and inserted one AT&T sim card. The mobile phone displayed that the iphone is unlocked. He showed me that and said it will work on any sim world wide now. the model number in my phone is A1864 (part number MRT72LL/A) which is unlocked as per apple. if yours is also same model number (8 plus), it should work.

My best bet is that you ask someone to get an us sim, any sim from some one coming from US in any airport (mainly indian students who will help mostly) or through friends. you can take to any authorized service also. they may have some old t-mobile sim card lying around.

https://everymac.com/systems/apple/...nt-australia-hong-kong-china-a1864-specs.html
 
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