Locked out of Facebook

Discussion in 'PowerPC Macs' started by mariner9mike, Feb 5, 2013.

  1. mariner9mike macrumors newbie

    mariner9mike

    Joined:
    Jan 28, 2010
    Location:
    Seattle, WA.
    #1
    I am unable to log on to Facebook no matter what browser I use.
    I've had an account with them for 5 years.
    Here's what I've done:
    Cleared the cache and re-set Safari. (It worked at first but now I cannot log onto the site at all)
    I've scanned for virus'
    I've downloaded and run Macjanitor.

    Does anyone have a idea of how to fix this issue?:confused:
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Did you try another browser, user account (on your Mac) or even other computer?
    What error message do you get when trying to log into FB?
     
  3. mrsir2009 macrumors 604

    mrsir2009

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
    #3
    What exactly do you mean by "unable"? As in, what happens when you try to log in on FaceBook? What stops you?
     
  4. rjcalifornia macrumors 6502a

    rjcalifornia

    Joined:
    Oct 4, 2012
    Location:
    El Salvador
    #4
    That's new... may be your ISP is having some issues?
     
  5. mariner9mike thread starter macrumors newbie

    mariner9mike

    Joined:
    Jan 28, 2010
    Location:
    Seattle, WA.
    #5
    It just does not go to the page...like it's stuck. I've tried three different browsers and get the same result. I've since heard of a lot of others who are experiencing the same issue. One person said she got in touch with them and they requested a color copy of her drivers license to make sure it was the right person. It's like FB is blocking what they think are 'fake accounts, I don't know but it's frustrating.
     
  6. mariner9mike thread starter macrumors newbie

    mariner9mike

    Joined:
    Jan 28, 2010
    Location:
    Seattle, WA.
    #7
    Thanks for your help

    After going through 2 weeks of not being able to log on; trying everything...I decided to send an email to facebook and the next morning we were able to log on. Not sure what the deal was but it must have been on their end.
    --M
     

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