locked out of my iPhone

Discussion in 'iPhone' started by Beech07, Aug 26, 2016.

  1. Beech07 macrumors newbie

    Joined:
    Sep 4, 2015
    #1
    Hi all,

    The battery power on my iPhone ran out. Once I charged it again, it required me to renter my unlock code as normal. I entered my normal unlock code, but the phone didn't recognize it. I have tried multiple times and am now locked out 15 minutes each time. The strange thing is that I never changed my unlock code!

    Even stranger though is that I noticed I had some texts on the lock screen, but it was showing the telephone numbers and not my contacts names. This indicates that somehow my accounts were logged out.

    Anyone else ever had a similar situation and if so, what was your fix? I would appreciate any tips you might have. It seem the only fix I can find is a reset.

    Thanks
     
  2. g.t. rags macrumors 6502

    Joined:
    Nov 25, 2010
    Location:
    Long Island
  3. Beech07 thread starter macrumors newbie

    Joined:
    Sep 4, 2015
    #3
    no, its definitely my phone and was working fine before the battery ran out.
     
  4. StarkCity macrumors 6502a

    StarkCity

    Joined:
    Sep 11, 2013
    Location:
    California
    #4
    Problem is it's going to ask for that lock code even if you reset it.
     
  5. StarkCity, Aug 26, 2016
    Last edited: Aug 26, 2016

    StarkCity macrumors 6502a

    StarkCity

    Joined:
    Sep 11, 2013
    Location:
    California
    #5
    Restore it via iTunes ..... Hopefully you've backed it up lately and your lock code works when it asks you for it.
     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    You'll have to restore it with iTunes.
    Hope you have a recent backup.
     
  7. DarkSorrow82 macrumors regular

    DarkSorrow82

    Joined:
    Aug 26, 2016
    Location:
    Burlington, WI
    #7
    Try to restore an archived backup from iTunes.
     
  8. Shirasaki macrumors 604

    Shirasaki

    Joined:
    May 16, 2015
    #8
    It sounds like someone puts your iPhone into lost mode.
    Wonder where you buy your iPhone before.
    And perhaps you need to try a restore, a DFU restore and hope iTunes don't ask you to turn off find iPhone.
     
  9. Beech07 thread starter macrumors newbie

    Joined:
    Sep 4, 2015
    #9
    Thanks for everyone's input. I had to erase the phone via Find My Phone and then restore it form an iCloud backup. It is backup and running fine now. I still don't know what caused the phone to lock since I didn't change the code. It has always been my phone. Oh well it is working again and I will hope the same doesn't happen again.
     
  10. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #10
    The contacts weren't displaying because on a reset of a locked iPhone names are concealed from their phone #'s until its unlocked. This only happens once, once you unlock and relock the phone the contact names are displayed.

    I notice this every morning if I let my iPhone die the previous day.
     
  11. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #11
    Congrats. I would keep my iPhone charged.
     

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