Logi MX Keys and Mouse Bluetooth Issues

[iabm]

Hi all,

I've moved over to the logi keys and mouse and I love them but there seems to be lots of times when they drop off and disconnect for a few minutes then come back on again. Has anyone else had this issue or is anyone else having BT issues?

This has been happening for a while. I updated to the latest version of OSx this weekend and I still have the issues.

Thanks in advance!

Ben

 

[Kaida]

use the unifying dongle. and try to extend it from your mac mini as close to your keyboard/mouse as possible.

Keyboard and Mouse, stuttering

Ever since 2012 with USB 3.0, I have been having this problem and i thought it was always there and used an usb extension cable to put the mx dongle as close as possible to the mouse and been using wired keyboard with no problem. Apple trackpad is glitchy so i stopped using it...

forums.macrumors.com

Keyboard and Mouse, stuttering

For my case on a mini, i extend the usb dongle a distance away from the mini and its been working well from 2012 till now, mx, mx2, mx2s. For macbook air, it would look silly to extend a dongle or use a wired mouse indeed.

forums.macrumors.com

 

[inmnbob]

My logi Mx mouse and keyboard form worked great for a while and then it was horrible. I did move from Bluetooth to the dongle and the problem is 99% better

 

[jazz1]

I wish I knew if this was an Apple BT issues, or Logitechs? I’ve been using the dongle on my M1 MacMini from day 1 and I have not had issues. Never had issues with the same model Logi keyboard and mouse on my 2015 iMac via BT. So, Apple must be the culprit😳

 

[Kaida]

I wish I knew if this was an Apple BT issues, or Logitechs? I’ve been using the dongle on my M1 MacMini from day 1 and I have not had issues. Never had issues with the same model Logi keyboard and mouse on my 2015 iMac via BT. So, Apple must be the culprit😳

I would think Mac mini being small is the culprit. iMac probably has bigger routing path for their wifi/BT etc so the interference is lesser.

 

[Maccotto]

I have mac mini 2018 and no issue

 

[MevetS]

I have a 2018 Mini. I use a Satechi Compact keyboard and a 1st generation Apple Magic Trackpad. And every once and a while yer Bluetooth connection drops for 30 seconds or so. Extremely frustrating. Then it comes back.

So it is not a Logitech issue.