login problem quastion

Discussion in 'Mac Basics and Help' started by dorino11, Jul 14, 2017.

  1. dorino11 macrumors newbie

    dorino11

    Joined:
    Jul 14, 2017
    #1
    hi.
    need some help please

    my imac stack on this screen:
    http://www.up2me.co.il/v.php?file=42813518.png

    didn't know where to find my main user or what can be this name and password
    i think its something with
    keychain or filevault

    some idea? :/
     

    Attached Files:

  2. Audit13 macrumors 68040

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #2
    Is this a used computer you bought? If you cannot find the log in password, you could try erasing the hard drive and reinstalling the operating system.
     

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