Logitech K400 not working from very far

Discussion in 'Mac mini' started by noahmateen1234, Aug 5, 2014.

  1. noahmateen1234 macrumors member

    Joined:
    Oct 2, 2008
    #1
    I have a Logitech K400 wireless keyboard for my Mac Mini to use for XBMC in my living room. On the website it says the distance is up to 33 feet, and I am about 10-12 feet away and it won't work. It works fine when I get only about 4-6 feet away.

    Currently I have my the receiver plugged directly into my mac mini which sits behind the TV on top of my APC power conditioner. Is there a chance that the power conditioner is causing interference with the receiver and thus be the reason why it's not working from very far out?

    Or maybe the keyboard is just getting old and worn out. If so, what would be a good bluetooth keyboard/mouse or trackpad combo? I'd prefer to have it in one piece.
     
  2. 321estrellas macrumors 6502

    321estrellas

    Joined:
    Sep 28, 2007
    #2
    I have the K400 as well and I've had a similar problem. I try to use the K400 while sitting on my couch, which is about 6-8 feet away from the laptop I have it plugged into, but the signal felt weak, as the cursor was very jittery and even lagging behind. I found that using the keyboard on my laptop seemed to not be the idea position, but when I laid it flat on something (like the ottoman in front of me), it would work perfectly. Maybe yours is the same?
     
  3. glitch44 macrumors 65816

    Joined:
    Feb 28, 2006
    #3
    Is there something like the Logitech K400 but with better range? (Besides the Apple Bluetooth keyboard + trackpad)
     
  4. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #4
    I would contact Logitech support - a 30 foot range is one of their big selling points in all their ads for the K400.....if you're not getting anywhere near that maybe they can help.
     

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