Logitech keyboard iPad Pro 12.9 annoying issues

Leo90

macrumors 6502
Original poster
Sep 15, 2014
473
397
Hello guys,

I just got a Logic case keyboard with smart connector for iPad Pro 12.9 and every time I connect it to my iPad it keeps prompting me for an update and when I select "update" the keyboard stops working. Do you have the same problem? How can I check the keyboard update status?

Thanks a lot!
 

Leo90

macrumors 6502
Original poster
Sep 15, 2014
473
397
My iPad is brand new as well as the keyboard. I havent tried to factory reset just because of that. I think I will be returning the keyboard.
 

baypharm

Contributor
Nov 15, 2007
1,596
477
Yes I would definitely return it for a replacement. I used one and thought it was awesome.
 

batristain

macrumors 6502
Sep 15, 2014
469
195
Richmond,VA
THat sounds like a defective keyboard. I got one a few weeks ago and I had to do a firmware update - took less than a minute and it's been awesome. I haven't gone back to my ASK or even thought about it. I love the shortcut keys.

Cheers,
Bobbie