Logitech Master MX stutters and jitters

Discussion in 'Mac Accessories' started by Hog Milanese, Jul 29, 2015.

  1. Hog Milanese macrumors regular

    Hog Milanese

    Joined:
    Mar 19, 2012
    Location:
    Pacific Northwest
    #1
    Using this mouse with my rMBP (while 'docked' and the lid is closed, hooked up to an external display). I've tried both USB dongle and Bluetooth connections. No matter what I do, or how I tweak the settings, the cursor movement is inconsistent, jittery, stuttering, and all around frustrating.

    Anyone else? Solutions?
     
  2. akac macrumors 6502

    akac

    Joined:
    Aug 17, 2003
    Location:
    Colorado
    #2
    Do you have a mousepad? I had a similar issue that drove me crazy. I have a wood desk and once I got a mouse pad it resolved the problem. I didn't have issues with an Apple mouse but the higher DPI mice I tried (Razer and Logitech) both needed the mouse pad.
     
  3. Hog Milanese thread starter macrumors regular

    Hog Milanese

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    Mar 19, 2012
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    Pacific Northwest
    #3
    I do, actually.
     
  4. hidea macrumors regular

    Joined:
    May 10, 2006
    #4

    I had the same issue on my Mac Pro.

    1) connecting the mouse with Bluetooth, the issue is VERY VERY apparent. I guess there's a lot of interference between the mac and the mouse.
    2) connecting the mouse using the supplied dongle helps a lot, but I'd see jitter every now and then (as if the mouse is asleep for some odd reasons, and it'd take a second to wake up again). However, when I plug the receiver dongle much closer to where the mouse is (via USB extension cable or plugging it to my monitor's base) that problem went away.

    Try removing the mouse's bluetooth pairing from your OS, and rely on the supplied dongle.
     
  5. bobbie424242 macrumors member

    Joined:
    May 16, 2015
    #5
    It is an issue with Bluetooth but should not using the USB dongle.
     
  6. Hog Milanese thread starter macrumors regular

    Hog Milanese

    Joined:
    Mar 19, 2012
    Location:
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    #6
    Unfortunately, I have the issue regardless. The dongle isn't that far away when I'm using the mouse, either. :-/
     
  7. venom600 macrumors 6502a

    Joined:
    Mar 23, 2003
    Location:
    Los Angeles, CA
    #7
    It's the Wifi. There's a huge thread on this on the Logitech forums that Logitech is ignoring. The 2.4Ghz Wifi interferes with the mouse. Switch to a 5Ghz Wifi connection and it goes away.
     
  8. Hog Milanese thread starter macrumors regular

    Hog Milanese

    Joined:
    Mar 19, 2012
    Location:
    Pacific Northwest
    #8
    Well, I'm using a 5Ghz connection via Airport Extreme, but it also broadcasts a 2.4Ghz signal. I can't see any way to disable that.
     
  9. hidea macrumors regular

    Joined:
    May 10, 2006
    #9
    my router has both 2.4 GHz and 5GHz, I have yet to see any WiFi interference affecting the mouse. How are you connecting the dongle? Through a hub? directly on your rMBP? Mine is actually attached to my keyboard (the keyboard has several USB ports, which is a hub on its own).
     
  10. Zorn macrumors 6502a

    Zorn

    Joined:
    Feb 14, 2006
    Location:
    Ohio
    #10
    I have the absolute exact same issue as the OP. My Mac Pro is also connected to a 5Ghz network via Time Capsule, but has no way to disable the 2.4Ghz one. Unless the dongle is used, the mouse is very jittery and not smooth. When running 10.11, there's currently no way to pair the mouse with the Unifying receiver, so I've given up on using it at least until that gets resolved, as it's mostly better with the receiver.
     
  11. venom600 macrumors 6502a

    Joined:
    Mar 23, 2003
    Location:
    Los Angeles, CA
    #11
  12. lulla01 macrumors 68020

    lulla01

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    Jul 13, 2007
    Location:
    U.S
  13. Zorn macrumors 6502a

    Zorn

    Joined:
    Feb 14, 2006
    Location:
    Ohio
    #13
    If you use the Unifying receiver, and plug it into one of your monitor's USB ports so it's close by, the performance is mostly decent. It's actually a very nice mouse. Complete shame that Logitech has never been able to fix their awful QA. A great deal of their peripherals have major defects that are only discovered months/years later and the company does nothing to rectify it, or at least that's been the pattern.
     
  14. AndyK macrumors 65816

    AndyK

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    Jan 10, 2008

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