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Logitech Master MX stutters and jitters

Hog Milanese

Hog Milanese

macrumors regular
Original poster
Mar 19, 2012
199
201
Austin
Using this mouse with my rMBP (while 'docked' and the lid is closed, hooked up to an external display). I've tried both USB dongle and Bluetooth connections. No matter what I do, or how I tweak the settings, the cursor movement is inconsistent, jittery, stuttering, and all around frustrating.

Anyone else? Solutions?
 
Do you have a mousepad? I had a similar issue that drove me crazy. I have a wood desk and once I got a mouse pad it resolved the problem. I didn't have issues with an Apple mouse but the higher DPI mice I tried (Razer and Logitech) both needed the mouse pad.
 
akac said:
Do you have a mousepad? I had a similar issue that drove me crazy. I have a wood desk and once I got a mouse pad it resolved the problem. I didn't have issues with an Apple mouse but the higher DPI mice I tried (Razer and Logitech) both needed the mouse pad.
Click to expand...

I do, actually.
 
Hog Milanese said:
Using this mouse with my rMBP (while 'docked' and the lid is closed, hooked up to an external display). I've tried both USB dongle and Bluetooth connections. No matter what I do, or how I tweak the settings, the cursor movement is inconsistent, jittery, stuttering, and all around frustrating.

Anyone else? Solutions?
Click to expand...


I had the same issue on my Mac Pro.

1) connecting the mouse with Bluetooth, the issue is VERY VERY apparent. I guess there's a lot of interference between the mac and the mouse.
2) connecting the mouse using the supplied dongle helps a lot, but I'd see jitter every now and then (as if the mouse is asleep for some odd reasons, and it'd take a second to wake up again). However, when I plug the receiver dongle much closer to where the mouse is (via USB extension cable or plugging it to my monitor's base) that problem went away.

Try removing the mouse's bluetooth pairing from your OS, and rely on the supplied dongle.
 
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It's the Wifi. There's a huge thread on this on the Logitech forums that Logitech is ignoring. The 2.4Ghz Wifi interferes with the mouse. Switch to a 5Ghz Wifi connection and it goes away.
 
venom600 said:
It's the Wifi. There's a huge thread on this on the Logitech forums that Logitech is ignoring. The 2.4Ghz Wifi interferes with the mouse. Switch to a 5Ghz Wifi connection and it goes away.
Click to expand...

Well, I'm using a 5Ghz connection via Airport Extreme, but it also broadcasts a 2.4Ghz signal. I can't see any way to disable that.
 
Hog Milanese said:
Well, I'm using a 5Ghz connection via Airport Extreme, but it also broadcasts a 2.4Ghz signal. I can't see any way to disable that.
Click to expand...

my router has both 2.4 GHz and 5GHz, I have yet to see any WiFi interference affecting the mouse. How are you connecting the dongle? Through a hub? directly on your rMBP? Mine is actually attached to my keyboard (the keyboard has several USB ports, which is a hub on its own).
 
hidea said:
my router has both 2.4 GHz and 5GHz, I have yet to see any WiFi interference affecting the mouse. How are you connecting the dongle? Through a hub? directly on your rMBP? Mine is actually attached to my keyboard (the keyboard has several USB ports, which is a hub on its own).
Click to expand...

I have the absolute exact same issue as the OP. My Mac Pro is also connected to a 5Ghz network via Time Capsule, but has no way to disable the 2.4Ghz one. Unless the dongle is used, the mouse is very jittery and not smooth. When running 10.11, there's currently no way to pair the mouse with the Unifying receiver, so I've given up on using it at least until that gets resolved, as it's mostly better with the receiver.
 
lulla01 said:
I was going to buy this..
Click to expand...

If you use the Unifying receiver, and plug it into one of your monitor's USB ports so it's close by, the performance is mostly decent. It's actually a very nice mouse. Complete shame that Logitech has never been able to fix their awful QA. A great deal of their peripherals have major defects that are only discovered months/years later and the company does nothing to rectify it, or at least that's been the pattern.
 
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