logitiech uni reciever - no devices - latest update

[wakkaday]

after the latest updating on el capitan

the logtiech uni reciever app is not finding any device, although they do work

(keyboard and mouse) but i want to adjust some of the settings slighttly and i am unable to do so...
ive tried downloading the latest version of the unireciever app from the logitech website but its the same


can anyone advise

thank you

 

[vegetassj4]

hmmm. Mine works, but shows a duplicate of the same device.

Are you using the latest version? Have you tried an uninstall/reinstall?

 

[knight556]

after the latest updating on el capitan

the logtiech uni reciever app is not finding any device, although they do work

(keyboard and mouse) but i want to adjust some of the settings slighttly and i am unable to do so...
ive tried downloading the latest version of the unireciever app from the logitech website but its the same


can anyone advise

thank you

Are you running 10.11.3 or the new 10.11.4 beta? Because I'm having the same problem with the 10.11.4 beta, but 10.11.3 displayed 2 mice as shown above.
Interestingly, I notice that vegetassj4 is only running version 3.9.1 of Logitech Control Centre, when the latest version is 3.9.3.

 

[vegetassj4]

I'm running 10.11.3

Thanks for pointing out that there was a new version of Control Center. I installed 3.9.3 and it looks normal again.

OP, you are aware that to tweak settings, you use the Control Center, not the Unifying Software?

 

[knight556]

Logitech has terrible Mac support, so I am actively looking for a new mouse that is non-Logitech just so that I get some decent software for it!

 

[OldGreyGuy]

Are you running 10.11.3 or the new 10.11.4 beta? Because I'm having the same problem with the 10.11.4 beta, but 10.11.3 displayed 2 mice as shown above.

I'm running 10.11.3 with the Logitech 3.9.3 and am now getting two mice as you mention above. Occasionally the Logitech unifying software pops up asking if I want to add a second unifying receiver but I just ignore it. I use my trackpad for 99.9% of things and occasionally the mouse when it is more convenient to do so.

 

[flowrider]

Working fine here in 10.11.3

.

Lou

 

[OldGreyGuy]

I'm running 10.11.3 with the Logitech 3.9.3 and am now getting two mice as you mention above. Occasionally the Logitech unifying software pops up asking if I want to add a second unifying receiver but I just ignore it. I use my trackpad for 99.9% of things and occasionally the mouse when it is more convenient to do so.

Just an update.

I had OS X 10.11.2 installed with Logitech Control centre 3.9.3, when I did the 10.11.3 update I found I had the two mice displaying and the Unifying Software popping up, etc.

This morning I uninstalled the Logitech Control Centre 3.9.3 (rebooted) then installed the same Logitech Control Centre 3.9.3 again (and rebooted) and now everything seems to be back to normal, one one MX Anywhere mouse displays and I haven't seen the Unifying software popup all day.

Hope that helps anyone with a similar problem.