Long black macbook story cut short

Discussion in 'MacBook Pro' started by Mugambo, Jul 23, 2009.

  1. Mugambo macrumors 6502

    Mugambo

    Joined:
    Jul 4, 2009
    #1
    The sweet story is so long, that by the time you get to the end of it gets kinda sour. So to cut the long story short:

    Mid June 09

    - Black macbook (late 06) turned in for repair
    - Came back with many more issues
    - Sent back to repair depot
    - Came back with a logic board meant for white macbook!

    Early July 09

    - Called (Scott Margie) AppleCare Customer Relations Admin
    - Replacement scheduled (white 09 macbook)
    - replacement arrived
    - sent back the black one

    Mid July 09

    - called (Scott Margie) told the replacement specs were below the previous one
    - played the 3mb l2 cache in white one v/s 4mb l2 cache in black one
    - replacement arranged for a UNIBODY Macbook pro 15' 2.8Ghz 6Mb l2 cache 500Gb HD

    Today

    - arrived today first thing in the morning
    - gotta return back the white one :D
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    Seems like it all worked out. And GOOD WORK on using bullet points!
     
  3. aprofetto macrumors 6502a

    aprofetto

    Joined:
    Dec 19, 2008
    Location:
    Hamilton, Ontario
  4. MacMini2009 macrumors 68000

    MacMini2009

    Joined:
    May 22, 2009
    Location:
    California
  5. Sponsi macrumors member

    Sponsi

    Joined:
    Apr 26, 2009
    Location:
    Under Palm Trees
    #5
    All I can say is Apple is the best! What other company will do this for a customer?
     

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