I hear you, I knew that was going to happen, i picked up my phone today at 8:30am and i had about 50 people ahead of me with appointments much later than mines, and they were all getting iphones, the Apple rep only wanted to see that in fact they had an appointment, didn't matter what time they showed up, so I assume if you got to go that you will be entitled to pick up your phone later because its not your fault they are not splinting the lines and everyone is pilled up. Make sure you have a picture with date and time so you'll have prove as to why you left and couldn't wait if you had 200 people in front with an appointment for 9:30-10am