Long wait time for iPhone repair due to Apple Watch

[Tech-Aid]

Third Party Repair Shops

Have you considered going to a third party repair service? Check out your local Yelp page and find one with some good reviews. Or, if you're gutsy enough, try to repair it yourself. If you decide to repair it yourself, feel free to give us a call for any pointers. We would love to help!

 

[hippo206]

I dropped my iPhone today and messed up the screen pretty bad. In the past I have been able to schedule same day apple store appointments, but right now I can only get an appointment for someone to look at my phone 5 days from now.

I was told that the issue is all the Geniuses are booked with Apple Watch try on appointments.

I am a fan of the Apple Watch (pre-ordered one myself) but I think the fact that try ons are tying up so many of their employees that they can't schedule a repair in a timely fashion is ridiculous.

Wow, I am extremely surprised to hear that. Did you ask to speak to a store manager?

I personally have had nothing but exceptional service from Apple. My nearest Apple store is in a ritzy area, and they are always busy. It isn't uncommon that if I try to schedule an appointment via the app, I have to wait 2-3 days. Whenever I have had something urgent, I have always been able to walk in and get help. I may have to wait 30-60 min, but they have always taken care of me.

I suggest you speak to a Manager and let them know your situation. Or... go to another Apple store.