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Looking for a way to help my 90 year old mother

G

geosar

macrumors newbie
Original poster
Nov 2, 2010
7
0
I live in Az, she is in DC. She has a MacBook os 10.4 and I have a MacBook pro os 10.6.

Her settings get out of synch occasionally and I am wondering if there is a program which would enable me to log on to her computer and adjust the mail or Internet preferences for example instead of trying to talk her through it.

I looked at Slink but her computer is too old.

Thank you in advance.

George
 
Actually I want to actually enter her computer from a distance and actually adjust her preferences like in was at the keyboard. I don't think iChat will allow me do that.
Thank you for the rapid response.
 
Good God people he's not looking to chat. He want's some type of VNC program that will allow him to access a remote computer.
 
These are communication programs. Am I able to program her computer through a skype? I just thought in can talk via iChat and skype.

Thank you again
 
Yeah it works fairly well in ichat. I screen share all the time with my family at home (i am away at college) because they are for the most part technology inept. Really helps when they are in a pinch
 
My son & daughter used Skype for screen sharing a lot last summer. Worked great. And they even could do video while "sharing the screen".

Tried iChat, but had too much trouble.
I can track down more details if you would like?
 
This is great data. I will go home and see if I can find screen sharing on either iChat or skype. I am on my iPad now so I need to get to my MacBook pro.

These are great suggestions which i obviously had no clue about.

More to follow if I can navigate the skype application.

Thank you so much

George
 
Well skype has been successfully registered, I did catch a glimpse of her screen before she hit something and blanked it out. With skype, It appears that I can see the screen but I cannot do anything on the screen of the remote computer. Is that correct?

So in order to troubleshoot i will have to watch her point and click and then evaluate.

Thank you for all of the help . I am supposing that screen sharing is a passive activity.

George
 
Skype's screen sharing does not allow you to control the screen. You can only see what the person is seeing. It's more or less for "hey have you seen this?" I used it with my friend for a while just to see what we were doing. I'm using a PC right now, but I am a long time Skype user. I don't know if this will help. It is quite pricey. For $299 CDN you can get Apple's Remote desktop service. I don't know if it will work. Never used a remote desktop program. Look for one online see what you get. Might not be very secure though. Just a thought.
 
I've been using LogMeIn.com for years now. Just sign up for the free version.
 
Both great suggestions.

On it.

More to follow.

Thank you so much for the help.
 
iChat's screen sharing will let you control her screen.

I'm not sure of the cross-compatibility between 10.4 and 10.6, though.

You could also enable screen sharing on her side under System Preferences and manually vnc through the Finder->Go if you don't want to go through iChat.
 
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