Looking for a way to help my 90 year old mother

Discussion in 'Mac Basics and Help' started by geosar, Nov 2, 2010.

  1. geosar macrumors newbie

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    Nov 2, 2010
    #1
    I live in Az, she is in DC. She has a MacBook os 10.4 and I have a MacBook pro os 10.6.

    Her settings get out of synch occasionally and I am wondering if there is a program which would enable me to log on to her computer and adjust the mail or Internet preferences for example instead of trying to talk her through it.

    I looked at Slink but her computer is too old.

    Thank you in advance.

    George
     
  2. Zerozal macrumors 6502

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    Apr 3, 2009
    Location:
    PA
    #2
    iChat can do that, but I'm not sure if it is supported on Tiger.
     
  3. geosar thread starter macrumors newbie

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    Nov 2, 2010
    #3
    Actually I want to actually enter her computer from a distance and actually adjust her preferences like in was at the keyboard. I don't think iChat will allow me do that.
    Thank you for the rapid response.
     
  4. Flynnstone macrumors 65816

    Flynnstone

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    Location:
    Cold beer land
  5. Bear Hunter macrumors 6502a

    Bear Hunter

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    Aug 10, 2008
    #5
    Good God people he's not looking to chat. He want's some type of VNC program that will allow him to access a remote computer.
     
  6. geosar thread starter macrumors newbie

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    Nov 2, 2010
    #6
    These are communication programs. Am I able to program her computer through a skype? I just thought in can talk via iChat and skype.

    Thank you again
     
  7. waterskier2007 macrumors 68000

    waterskier2007

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    Location:
    White Lake, MI
    #7
    both ichat and skype will allow for this service, commonly referred to as "screen sharing"
     
  8. Bear Hunter macrumors 6502a

    Bear Hunter

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    Aug 10, 2008
    #8
    Then I stand corrected :cool:
     
  9. geosar thread starter macrumors newbie

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    Nov 2, 2010
  10. waterskier2007 macrumors 68000

    waterskier2007

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    Jun 19, 2007
    Location:
    White Lake, MI
    #10
    Yeah it works fairly well in ichat. I screen share all the time with my family at home (i am away at college) because they are for the most part technology inept. Really helps when they are in a pinch
     
  11. Flynnstone macrumors 65816

    Flynnstone

    Joined:
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    Location:
    Cold beer land
    #11
    My son & daughter used Skype for screen sharing a lot last summer. Worked great. And they even could do video while "sharing the screen".

    Tried iChat, but had too much trouble.
    I can track down more details if you would like?
     
  12. geosar thread starter macrumors newbie

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    Nov 2, 2010
    #12
    This is great data. I will go home and see if I can find screen sharing on either iChat or skype. I am on my iPad now so I need to get to my MacBook pro.

    These are great suggestions which i obviously had no clue about.

    More to follow if I can navigate the skype application.

    Thank you so much

    George
     
  13. geosar thread starter macrumors newbie

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    Nov 2, 2010
    #13
    Well skype has been successfully registered, I did catch a glimpse of her screen before she hit something and blanked it out. With skype, It appears that I can see the screen but I cannot do anything on the screen of the remote computer. Is that correct?

    So in order to troubleshoot i will have to watch her point and click and then evaluate.

    Thank you for all of the help . I am supposing that screen sharing is a passive activity.

    George
     
  14. van2010rulz macrumors regular

    Joined:
    Jun 13, 2010
    #14
    Skype's screen sharing does not allow you to control the screen. You can only see what the person is seeing. It's more or less for "hey have you seen this?" I used it with my friend for a while just to see what we were doing. I'm using a PC right now, but I am a long time Skype user. I don't know if this will help. It is quite pricey. For $299 CDN you can get Apple's Remote desktop service. I don't know if it will work. Never used a remote desktop program. Look for one online see what you get. Might not be very secure though. Just a thought.
     
  15. NYR99 macrumors 6502a

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    Dec 30, 2007
    #15
    I've been using LogMeIn.com for years now. Just sign up for the free version.
     
  16. geosar thread starter macrumors newbie

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    Nov 2, 2010
    #16
    Both great suggestions.

    On it.

    More to follow.

    Thank you so much for the help.
     
  17. kuwisdelu macrumors 65816

    Joined:
    Jan 13, 2008
    #17
    iChat's screen sharing will let you control her screen.

    I'm not sure of the cross-compatibility between 10.4 and 10.6, though.

    You could also enable screen sharing on her side under System Preferences and manually vnc through the Finder->Go if you don't want to go through iChat.
     

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