Loose glass?

J

jkim3691

macrumors 6502a
Anyone else's glass a little loose? When I press down on the top left hand side, I can feel it give in a little. Strange cause other corners are fine. Not too concerned about it, but just wanted to see since we have been experiencing poor QC.
 
Return it. It may not seem like much but A) it won't develop into a further problem, and B) it adds more refurb units to the store. Win win!
 
Mine is definitely loose in the top left and i noticed it by the weird sound of vibrating alerts. The vibration sounded off compared to my i4 and tinny like something was loose. I started investigating and noticed the the top left wast depressing when i squeezed and making funny creaking noised. When i pinch the top left, the vibrations sounds perfect. I have a genius appointment tomorrow, but dont feel real confident on stock. Everything else about the phone was perfect so far. Black 64gb Verizon.
 
There have been some reports of missing screws. Are both of the screws on the bottom of your phone there?
 
They gave me the option of a retail exchange or a service model (which would be new). I would prefer the retail exchange, unfortunately, they are out of stock. I will continue to use this model until they get some in. The manager gave me her card and said they will take care of me when they get stock. So now i just have to play the waiting game.
 
jkim3691 said:
Are you going to do anything about yours? It bugs me a little, but I'd rather have that issue than a bunch of dents and scuffs that come out of the box.
Click to expand...

Definitely go to the Genius Bar to have it checked out. It could lead to other issues that could end up being worse. When you get it replaced have the Genius examine the new phone before bringing it home with you. My Genius OFFERED to look at my replacement iPhone 5 (mine had dents) to make sure it didn't have any imperfections. The replacement is flawless. Apple support is incredible. I didn't even have an appointment either. Just walked right in, told them the issue, 20 mins later I had a new phone.
 
Mine too suffered from the same issue and I was debating whether to address it or not. Decided that I should address it so I just stopped at the Apple store and they replaced it, no questions asked. Mine also had a couple minor blemishes out of the box which bothered me but they were very minor. This one I fully inspected before accepting and it's flawless.

Restore in process now. :)

So my recommendation is for you to do the same! They hadn't see this issue in my Apple store yet but were glad I came in to address it.
 
millerhifi said:
Mine too suffered from the same issue and I was debating whether to address it or not. Decided that I should address it so I just stopped at the Apple store and they replaced it, no questions asked. Mine also had a couple minor blemishes out of the box which bothered me but they were very minor. This one I fully inspected before accepting and it's flawless.

Restore in process now. :)

So my recommendation is for you to do the same! They hadn't see this issue in my Apple store yet but were glad I came in to address it.
Click to expand...

I have pretty much a cosmetically perfect phone as is, and there are so many defects out there I'm afraid I'll draw a bad card. I'm probably going to pass on replacing mine.
 
jkim3691 said:
I have pretty much a cosmetically perfect phone as is, and there are so many defects out there I'm afraid I'll draw a bad card. I'm probably going to pass on replacing mine.
Click to expand...

I agree and had the same concerns as you but that was bothering me so I went ahead and bit the bullet and did it anyways. No more ding (that I didn't do) to look at anymore and when I polish it, like I seem to do every 5 mins I don't have to hear the creak anymore. :)
 
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