Loose HDMI port?

Discussion in 'Apple TV and Home Theater' started by Fozziebear40, May 24, 2019.

  1. Fozziebear40 macrumors regular

    Fozziebear40

    Joined:
    Apr 14, 2008
    Location:
    Newton-le-Willows, England
    #1
    Hi, my 4 month old Apple TV 4K works fine, high quality HDMI cable, getting the full signal 4:2:2 etc.
    When I move it, dusting etc, the signal sometimes goes off and it seems the cable is wobbly, needs pushing in. When I put a HDMI cable in my other equipment it always fits tight and snug. Couldn't my HDMI port on my Apple TV be faulty? (it feels the same with other HDMI cables, it's not the cable)
     
  2. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #2
    Mine is very tight; however, I limit moving my ATV with any cables connected.
     
  3. Fozziebear40 thread starter macrumors regular

    Fozziebear40

    Joined:
    Apr 14, 2008
    Location:
    Newton-le-Willows, England
    #3
    Yes, when I say move, it's only slight. I have an older hockey puck ATV and cable is snug in that.
     
  4. Audit13, May 27, 2019
    Last edited: May 27, 2019

    Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #4
    Has it always been like this?

    If it bothers you, take it to the Apple store to see if they can fix it?
     
  5. Fozziebear40 thread starter macrumors regular

    Fozziebear40

    Joined:
    Apr 14, 2008
    Location:
    Newton-le-Willows, England
    #5
    I'm not sure as it was bought by my wife at christmas and we've only just got a 4k TV to try it out properly. Next time I'm visiting an Apple store I'll take it in.
     
  6. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #6
    The atv has a one year warranty so you are well within the warranty period.
     

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5 May 24, 2019