Loose USB port, Macbook Pro 2010

[Jare]

So my Macbook Pro is 3 days old and I had never plugged in a USB cable to my right port before (I know both ports are on the left side, but I mean if you turn the macbook pro sideways).

I was plugging in my external HD and noticed significant wiggle with the right USB port, without effort it can jiggle easily. I tried the left port, it wiggles VERY slightly but nothing in comparison to the right.

It doesn't disconnect the USB drive (yet, or that I know of) and I've tried a few other types of USB cables, all show the same issue. Should I book a genius appointment or go to the store I purchased it from and exchange it for a new one.

I don't know if that's grounds for an exchange or not. :S

 

[alust2013]

I'd give it a shot. They should replace a hardware defect, that's just good customer service.

 

[Jare]

I'd give it a shot. They should replace a hardware defect, that's just good customer service.

I don't know if it's really a defect or not though. I'd be really concerned if the drive disconnected with the wiggle, but it doesn't.. it just feels really loose/wiggly. And I've tried different USB cables, all give me the same feeling.

And it's not like I'm yanking on the cable or anything, slight movement of the laptop/cable causes the wiggle.

 

[TheFarmer]

It's only 3 days old, I would visit the store

 

[iLog.Genius]

Are you sure it's the USB port? I was wiggling a cable and it's loose but it looks like it's the cable being able to move because the end of the USB cable doesn't really fit tightly.

 

[JamesMB]

I would probably take it in, both ports on mine are very tight.

 

[b_scott]

I don't know if it's really a defect or not though. I'd be really concerned if the drive disconnected with the wiggle, but it doesn't.. it just feels really loose/wiggly. And I've tried different USB cables, all give me the same feeling.

And it's not like I'm yanking on the cable or anything, slight movement of the laptop/cable causes the wiggle.

Yup, mine do the same. It really bothers me, and I'm considering taking mine in. I have apple care and it's less than a year old anyway.