Loose USB port, Macbook Pro 2010

Discussion in 'MacBook Pro' started by Jare, Jan 17, 2011.

  1. Jare macrumors 65816

    Jare

    Joined:
    Jun 17, 2010
    Location:
    Canada
    #1
    So my Macbook Pro is 3 days old and I had never plugged in a USB cable to my right port before (I know both ports are on the left side, but I mean if you turn the macbook pro sideways).

    I was plugging in my external HD and noticed significant wiggle with the right USB port, without effort it can jiggle easily. I tried the left port, it wiggles VERY slightly but nothing in comparison to the right.

    It doesn't disconnect the USB drive (yet, or that I know of) and I've tried a few other types of USB cables, all show the same issue. Should I book a genius appointment or go to the store I purchased it from and exchange it for a new one.

    I don't know if that's grounds for an exchange or not. :S
     
  2. alust2013 macrumors 601

    alust2013

    Joined:
    Feb 6, 2010
    Location:
    On the fence
    #2
    I'd give it a shot. They should replace a hardware defect, that's just good customer service.
     
  3. Jare thread starter macrumors 65816

    Jare

    Joined:
    Jun 17, 2010
    Location:
    Canada
    #3
    I don't know if it's really a defect or not though. I'd be really concerned if the drive disconnected with the wiggle, but it doesn't.. it just feels really loose/wiggly. And I've tried different USB cables, all give me the same feeling.

    And it's not like I'm yanking on the cable or anything, slight movement of the laptop/cable causes the wiggle.
     
  4. TheFarmer macrumors 6502

    Joined:
    Jan 13, 2011
    #4
    It's only 3 days old, I would visit the store :)
     
  5. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #5
    Are you sure it's the USB port? I was wiggling a cable and it's loose but it looks like it's the cable being able to move because the end of the USB cable doesn't really fit tightly.
     
  6. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #6
    I would probably take it in, both ports on mine are very tight.
     
  7. b_scott macrumors 6502a

    b_scott

    Joined:
    Mar 31, 2008
    #7
    Yup, mine do the same. It really bothers me, and I'm considering taking mine in. I have apple care and it's less than a year old anyway.
     

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