lost all contacts, photos, bookmarks, notes when trying to go back to 3.1.3

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JTM09, Jul 13, 2010.

  1. JTM09 macrumors newbie

    Jul 13, 2010
    4.0 software is beyond terrible so I wanted to go back to 3.1.3.
    3G on at&t btw..

    followed these instructions to the letter....backed up just as it says in the first steps...


    when bringing it back up, I got ‘the version is too old for the restore’ error, so I had to restore as new iphone....

    I have apps and music but contacts, bookmarks and photos are gone.

    I tried to choose a different 'back-up from restore' but the only back-ups shown are after the data loss.

    anyway to recover?? I'm in need of help...thanks!!
  2. nick1817 macrumors member

    Jul 9, 2009
    I've read how to go back to 3.1 enough times to recite it- but haven't done it yet for this reason. I don't know how on a PC you can load an earlier backup (pre iOS4)
  3. JLemm macrumors regular

    Sep 12, 2008
    Cincinnati, OH
  4. JTM09 thread starter macrumors newbie

    Jul 13, 2010
    I did back up...before I went thru the process...

    what doesn't make sense to me is where did the data go? (using an imac not pc)

    luckily I found many contacts in my old phone, but I still lost some things.

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