LOST all my info while updating to iOS4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Ytsephill, Feb 26, 2011.

  1. Ytsephill macrumors newbie

    Joined:
    Sep 15, 2010
    #1
    Hey guys,

    So I left my iphone 3G updating to iOS4 during the night as the backup process looked like it would take a lot of time.

    I originally created my profile on my laptop but eventually "associated" the iphone with my main computer.

    So when I woke up I see the iphone already restored and then it's asking me to which profile I want to restore. So it happens my profile is NOT there! All I can see is a profile named 'Unknown' to which I restored but it doesn't have anything.

    I would really appreciate any advice you guys can give me
    I'm stressing out here cause I had a lot of important stuff there

    Thanks in advance
    Phillip
     
  2. funwithamar macrumors regular

    Joined:
    Dec 1, 2008
    #2
    the computer that u normally sync ur iphone with has ur back up profile which u can use to restore all ur info.

    on a mac go to itunes prefs and select devices .. it shows u the back up for all the devices ..

    if u use a windows PC go to
    (not sure) edit>prefs> devices .

    if u have ever used that pc with ur iphone u should be able to see ur back up profile there .

    fyi : if u do not want to restore to that back and just want to get ur info out google for iphone backup extractor application

    Update:
    u may be able to get ur contacts if u had synced then with the Address book application (mac ) or windows Addressbook/outlook (pc) .
     
  3. Ytsephill thread starter macrumors newbie

    Joined:
    Sep 15, 2010
    #3
    Hey, thanks for the reply.

    I see my latest backup profile in the devices, how can I restore the iphone back to it now?
     
  4. funwithamar macrumors regular

    Joined:
    Dec 1, 2008
    #4
    just right click on ur iphone in itunes side bar and select "restore from backup"

    it'll ask ur what back up u want to use. select ur device and u're done.
     

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