Lost all Printers. Where are printers stored?

[Chancha]

I got it from a Slack I'm in, and the person who posted it got the info from their Apple System Engineer and was told they could share that info. I assume that it will be addressed in the 26.1 update, if not sooner.

Interesting. Doesn't happen often that Apple would convey a simple solution that directly points to its fault. I guess the situation warrants their attention.

 

[Chancha]

But for the ARD hack to work you need a remote/additional machine, since you cannot do this on the control desktop, right? Then it's a useless hack except for network admins. I did disable the journal reporting in the Preferences > Sharing > Remote Mngmt, but this prevents nothing.

This is what I am observing:
Disabling "Reporting > System Profile" on one "server" Mac in one ARD admin (client) instance, will actually update the same setting when a 2nd ARD admin client access / see that server Mac. In other words, it seems the setting is somehow saved on the server Mac, or that when all these 3 Macs are online they communicate this setting to be sync'd.

I am guessing the problem is how the target / server Mac confuses the report generation command to also include a step that clears out the printers.conf. Generating a system report is timed at midnight, takes dozens of seconds to finish the whole process, and is done entirely on the server Mac by itself as long as that setting is telling it to. The current solution of using ARD admin client to disable report generation is flag that report generation action off on the server Mac, thus stopping the printer deletion as well.

I am also unsure on how exactly this works, since we are seeing regular users who probably never had ARD involved in their system to also see the same printer issue.

 

[Chancha]

One thing I can add:
on a probably related note, on a Mac that the printers are *not* successfully deleted but ARD system report setting is still enabled, such a pop up appeared, on the user side that has no admin privilege.

 

[Chancha]

macOS 15.7.2 seems to have fixed this, tried on two test machines and both survived midnight without printers deleting.

 

[brandair]

Thank god, looks like the settings hold. I mean, how embarrassing for Apple to release and leave unresolved for a month such a major bug. The signature of Tim Cook, I guess.

macOS 15.7.2 seems to have fixed this, tried on two test machines and both survived midnight without printers deleting.

 

[brandair]

It happened again last week, wtf APPL.

Thank god, looks like the settings hold. I mean, how embarrassing for Apple to release and leave unresolved for a month such a major bug. The signature of Tim Cook, I guess.