Lost AppleCare paper; Am I screwed?

Discussion in 'iPhone' started by appleguy123, Jan 7, 2010.

  1. appleguy123 macrumors 603

    appleguy123

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    #1
    Long story short: I was going to wait until 11 months (or when I sell my iPhone) to sell my iPhone to activate the AppleCare, so I placed it in a desk for later. However said desk was replaced by my parents. They recovered the box but did not realize the paper was there. Now I have only the box and the receipt for the purchase (which included my iPhone). The box has numbers like serial # on it. Is there anything I can do with these two piece of documentation? Oh and I am absolutely sure this AppleCare is not registered to another device.
     
  2. TEG macrumors 604

    TEG

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    Location:
    Langley, Washington
    #2
    If you bought Apple Care with the iPhone it was activated at the same time. Otherwise, simply call AppleCare and they can recover the sale from their systems.

    TEG
     
  3. appleguy123 thread starter macrumors 603

    appleguy123

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    #3
    I bought it from an AT&T retail store. Does this still apply?
     
  4. LoganT macrumors 68020

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    Jan 9, 2007
    #4
    Did you register it with your serial number? If you did, Apple will just look up your serial number to see if you have Apple Care.
     
  5. TurboSC macrumors 65816

    TurboSC

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    California
    #5
    Call AppleCare and give them your info. I'm sure they can direct you to the right person. gl
     
  6. optophobia macrumors 6502a

    optophobia

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    Hudson MA
    #6
    Have you actually checked online to see if the applecare has already been activated or not ? )ie just entering the iphone S/N ?
     
  7. appleguy123 thread starter macrumors 603

    appleguy123

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    #7
    Just did. It is not registered.
     
  8. Storm Shadow macrumors regular

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    Oct 27, 2008
    #8
    Surely there is no point waiting to activate AppleCare?? All it does is extend the original warranty so whether you activate it on Day 1 or 1 day before the year warranty expires, the new AppleCare warranty will still finish at the same time. Otherwise, everyone would just buy applecare right before their original warranty expires.
     
  9. pcs are junk macrumors 65816

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    Sep 28, 2009
    #9
    yeah dude im pretty sure u have to activate it within a few months, so even if u did find the papers, you wouldnt be able to use it.
     
  10. iMacDragon macrumors 65816

    iMacDragon

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    Oct 18, 2008
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    UK
    #10
    You can always activate applecare till the end of original warranty of whatever it applies to. ( or a short while beforehand to give enough time for activation anyway )
     
  11. elfxmilhouse macrumors 6502

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    Oct 15, 2008
    Location:
    Northeast USA
    #11
    you can activate it anytime before the original one year apple care ends.

    the length however does not change. it does not add three years from when you activate but it extends the entire warranty to three years from the original purchase date of the product.
     
  12. Knowlege Bomb macrumors 601

    Knowlege Bomb

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    Feb 14, 2008
    Location:
    Madison, WI
    #12
    I think you may be. I know AT&T sells Applecare without registering it to the customer/device. The registration has to be done by the customer when he/she gets home.

    AT&T may be able to check their system for the sale and if they find it you may be able to call Applecare and work something out that way. If not there's really no way to retrieve the code and you're simply out of luck.
     
  13. appleguy123 thread starter macrumors 603

    appleguy123

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    #13
    While I was at the Genius Bar their were several people who had tripped water sensors and did not know when their iPhone had touched water. I did not want to be one of those people and be out $69. Also I only bought AppleCare because AT&T gave me lots of free stuff. I always sell my iPhone to get the new one and did not know if I would get more $ for the iPhone plus 1 year of warrantee or the iPhone+selling AppleCare.
     
  14. Applejuiced macrumors Westmere

    Applejuiced

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    Apr 16, 2008
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    At the iPhone hacks section.
    #14
    Yep, you're prety much sol unless you find that paper.
     
  15. NathanA macrumors 6502a

    Joined:
    Feb 9, 2008
    #15
    I'm pretty sure that you can cancel your AppleCare contract anytime before it is actually scheduled to kick in (after your original 1-year warranty) and get a full refund back, so no, there really is no point to waiting to activate it. Not to mention that if it is active, even during your first year there are perks you get from it showing as active on your phone's serial # (such as free cross-ship by-mail warranty exchanges, where they give you the replacement phone FIRST, and which they normally charge you $30 per-incident for the privilege of doing).

    And, yeah...to the OP: you need that paper, otherwise I'm afraid you're probably SOL. :(

    -- Nathan
     
  16. Givmeabrek macrumors 68030

    Givmeabrek

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    Apr 20, 2009
    Location:
    NY
    #16
    Ouch....Applecare is simply a warranty extension. It is not insurance against water damage. Water damage will void your warrany and your Applecare!! :eek:
     
  17. NathanA macrumors 6502a

    Joined:
    Feb 9, 2008
    #17
    So the moral of this story is...if you inflict water damage on your phone, and it is still within the original year's warranty, call up Apple and cancel the extended AppleCare & collect your refund. If you don't ever end up using it, my understanding is that they will let you "return" it, so to speak.

    -- Nathan
     
  18. appleguy123 thread starter macrumors 603

    appleguy123

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    #18
    Did you not just prove my point? I did not want to be out $69 and not have any warrantee. I did not know that you could cancel it at any time as the above poster noted.
     
  19. appleguy123 thread starter macrumors 603

    appleguy123

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    #19
    Called Apple today. Gave them the serial # on the box and the rep contacted these special people in Apple and they activated it for me. Thanks for all the help.
     

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