Lost contacts

Discussion in 'iPhone Tips, Help and Troubleshooting' started by stormchaser, Jul 7, 2015.

  1. stormchaser macrumors 6502

    stormchaser

    Joined:
    Mar 4, 2010
    Location:
    UK
    #1
    My iPhone 6 has just been replaced at Apple. I'm not restoring from a previous back up as its corrupted. I went to sync contacts but there were non added to my phone. I know I have them,all 54 of them but I can't find them. My SIM card transferred nothing to my phone. Where would they be?
    [​IMG]
    My laptop says this but there is nothing in there.
    Please can someone help me?
    Thank you
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
  3. stormchaser thread starter macrumors 6502

    stormchaser

    Joined:
    Mar 4, 2010
    Location:
    UK
    #3
    I have but I have never used iCloud or back up to it. I always use iTunes on my laptop.
     
  4. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
  5. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    ten-zero-eleven-zero-zero by zero-two
    #5
    What happens if you check the box in the picture that says "Sync Contacts with…"? Do they appear then? It's unchecked (the box).
     
  6. stormchaser thread starter macrumors 6502

    stormchaser

    Joined:
    Mar 4, 2010
    Location:
    UK
    #6
    That box is empty. There is nothing on my laptop at all. I've checked multiple times. I've managed to find contacts on my desktop PC which are a year old and have manually input them onto my phone. There's a few missing but it's no big deal. I guess my laptop doesn't save my backups for some reason.
     
  7. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #7
    Get them synced to one service or another and you will likely never have this issue again.
     
  8. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    ten-zero-eleven-zero-zero by zero-two
    #8
    What I meant was check this box by clicking on it (I outlined it in red (attached)) so that a check appears in the box. I was not speaking of the empty box where your contacts are supposed to show.

    A lot of times stuff will not appear unless you check the box for it.

    If you check that and your contacts still do not show then somehow, you have indeed lost them.

    temp.jpg
     
  9. stormchaser thread starter macrumors 6502

    stormchaser

    Joined:
    Mar 4, 2010
    Location:
    UK
    #9
    Thanks for that. I did check the box and nothing happens. Windows contacts has nothing in there on my laptop. I've manually typed them all back on to my phone now. I'm backing up to iCloud as a precaution now.
     

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