I just moved my mom from pc to a new mac mini. I spent days moving all of he data. Her income depends on her computer and after a pc crash and whole new way of doing things she is really stressed. We were having problems with quicken, so we went to the apple store for help. They erased some things. I told them we had not backed up yet. Quicken works now, but when we got home all of her settings were gone, all work related emails and address book are gone and who knows what else. I am furious and freaking out. I found two "recovery files" in the trash, but have no idea what to do with them. I am so upset, someone please help.