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Lost iPad Pro Dual Sim Capabilities after 12.1 Update

J

Jades

macrumors 6502
Original poster
iPad Pro 10.5 purchased directly from Apple

After I updated to 12.1, I can no longer switch to my other cellular data plans

Reset network settings, no luck. Anyone can duplicate?
 
Jades said:
iPad Pro 10.5 purchased directly from Apple

After I updated to 12.1, I can no longer switch to my other cellular data plans

Reset network settings, no luck. Anyone can duplicate?
Click to expand...


Same for me. What on Earth happened ?
 
Jades said:
Typical, we always lose important features after major upgrades. Unfortunately I am used to it already.
Click to expand...

I’m going to the US in a couple of months and this was very useful. I sure hope it will be fixed.
I’ll be calling  tomorrow. It’s closed now where I live. This is a step backwards.
 
Last edited:
Jades said:
iPad Pro 10.5 purchased directly from Apple

After I updated to 12.1, I can no longer switch to my other cellular data plans

Reset network settings, no luck. Anyone can duplicate?
Click to expand...

I’ve been able to duplicate throughout the whole of the beta period. I reported the issue to Apple and its remained in the final release

Hopefully this wil be fixed in a future update. If not then its likely Apple have gone all in on eSIM which I believe (but I’m not totally up on this) is a little different to the Apple SIM that was included with older iPad Pro models
 
davethorp said:
I’ve been able to duplicate throughout the whole of the beta period. I reported the issue to Apple and its remained in the final release

Hopefully this wil be fixed in a future update. If not then its likely Apple have gone all in on eSIM which I believe (but I’m not totally up on this) is a little different to the Apple SIM that was included with older iPad Pro models
Click to expand...

Still working fine for me.

Updated through iTunes from the beta using the full ipsw.
 
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Jades said:
iPad Pro 10.5 purchased directly from Apple

After I updated to 12.1, I can no longer switch to my other cellular data plans

Reset network settings, no luck. Anyone can duplicate?
Click to expand...

I had the same issue and solved it by physically removing the Verizon SIM and reinserting it. Once the iPad connected with the embedded SIM service -- which was T-Mobile for me -- I reinserted the Verizon SIM. Now the iPad let's me swtich cellular data plans again.
 
I had the same issue on at&t, and the solution was the same as posted above.

Powered on, I ejected the SIM card, went to setting and saw my now deactivated t-mobile esim plan, then reinserted my at&t sim and now can switch between them again.
 
alphad77 said:
I had the same issue and solved it by physically removing the Verizon SIM and reinserting it. Once the iPad connected with the embedded SIM service -- which was T-Mobile for me -- I reinserted the Verizon SIM. Now the iPad let's me swtich cellular data plans again.
Click to expand...

II don’t have a plan now and am on Orange France but it can hurt to try removing the SIM.
[doublepost=1540937673][/doublepost]
Yptcn said:
II don’t have a plan now and am on Orange France but it can hurt to try removing the SIM.
Click to expand...


WOW ! You guys are genius ! IT WORKED 🙂
 
It works - but only for a few minutes, then the issue reappears and we have to repeat the process. So it's not so convenient. I hope that Apple can address this.
 
Jades said:
It works - but only for a few minutes, then the issue reappears and we have to repeat the process. So it's not so convenient. I hope that Apple can address this.
Click to expand...

You are right, although mine was fine for a few hours, until I rebooted the iPad. Hopefully it will be fixed soon.
 
Correct , I have rebooted my iPad and. It’s gone again.
The good thing is that it’s not a feature that was removed by  but a bug that can be reported and fixed.
I’m going to do so myself.

Done. Here is a link to iPad feedback for you to do the same. The more the merrier 🙂

https://www.apple.com/feedback/ipad.html
 
Last edited:
12.1.1 beta seems to have fixed this

EDIT actually never mind. The option is there now but I get an error saying it cant connect to the server when I do it

EDIT EDIT Never mind again. The iPad I was trying this from was purchased from a carrier who disabled the embedded sim. It’s working just fine on my other iPad which has an active embedded sim
 
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