Hi everyone! I’m hoping someone can help me out here with a weird issue I ran into after setting up a new iPhone.
SoI received my new iPhone 11 Pro today. I updated my iPhone X to iOS 13, and backed it up to the cloud. I then restored my new phone from my most recent iCloud backup.
everything appeared to have transferred fine. My text messages, photos, and apps all appeared to be there. However I have noticed that my text message conversation photos did not transfer. I had years worth of photos that were sent in conversations that I had not saved to my photo gallery. I have always been able to click on the little i symbol next to the persons name to view these photos. I have had many new phones and these have always transferred from phone to phone until now. If I scroll back in the conversation the photos are there, but they are showing as white jpegs that I am unable to open.
what has me even more stumped is that they are now gone from the old iPhone as well. They were 1000% there before doing the iOS 13 update, so I am not sure if they were lost after the update? It’s the same thing on the old phone to where I can find the photos in the conversations, but they are blank white jpegs that I am unable to open. Was
If anyone has any ideas on how I could get these back I would greatly appreciate it.
SoI received my new iPhone 11 Pro today. I updated my iPhone X to iOS 13, and backed it up to the cloud. I then restored my new phone from my most recent iCloud backup.
everything appeared to have transferred fine. My text messages, photos, and apps all appeared to be there. However I have noticed that my text message conversation photos did not transfer. I had years worth of photos that were sent in conversations that I had not saved to my photo gallery. I have always been able to click on the little i symbol next to the persons name to view these photos. I have had many new phones and these have always transferred from phone to phone until now. If I scroll back in the conversation the photos are there, but they are showing as white jpegs that I am unable to open.
what has me even more stumped is that they are now gone from the old iPhone as well. They were 1000% there before doing the iOS 13 update, so I am not sure if they were lost after the update? It’s the same thing on the old phone to where I can find the photos in the conversations, but they are blank white jpegs that I am unable to open. Was
If anyone has any ideas on how I could get these back I would greatly appreciate it.