I tried to go to the useless Apple Help site but you need your device's serial # in order to get help. I lost my iTouch and iTunes does not display it. I went thru Windows Explorer to try to locate the folder but no luck at all, no luck in iTunes either. Do I need to purchase another iTouch to get the data, some how cut/paste it to a different document and then return the device for a refund? I AM SOO DONE withe the iTouch as a PDA. If anyone has a real solution to my problem, I could really use your help. THANKS!