Lost key Microsoft Office

Discussion in 'Mac Apps and Mac App Store' started by gsusser, Apr 19, 2014.

  1. gsusser macrumors regular

    Joined:
    Jun 20, 2012
    Location:
    jersey city
    #1
    I'm changing to a new computer. I lost the key code to Microsoft Office 11. I don't have the disc either. I found my proof of purchase though on amazon. Will Microsoft give me a new key? Just trying to anticipate the cost of an new computer. Thanks.
     
  2. AndyK macrumors 65816

    AndyK

    Joined:
    Jan 10, 2008
  3. jaduff46 macrumors regular

    jaduff46

    Joined:
    Mar 3, 2010
    Location:
    Northern NJ
    #3
    Same problem awhile ago when replaced the hard disk.

    I had registered the software and Microsoft (call center in the Phillipines) gave me a new key. Took about 20 minutes as a supervisor's approval was required.
     
  4. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #4
    Is there such a thing as an Office 2011 disc? What they sell at the Apple Store is a box. There's a registration number inside, but no disc.
     
  5. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    I bought mine via Amazon and it was electronic only but yeah there was (is?) an option to buy physical media.

    OP, call MS, they should help you.
     
  6. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #6
    This got me thinking....is there anything like Belarc Advisor for the Mac that will retrieve Microsoft keys for your installed apps? Belarc has saved me a few times when PC customers need a wipe and reinstall of their hard drive and (of course) no longer can find their XP or Vista or Office 2007 media or key.
     
  7. takeshi74 macrumors 601

    Joined:
    Feb 9, 2011
    #7
    Yup. I have one through HUP.
     
  8. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #8
    If you pay the extra $13.95 for the physical media.
     

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