Lost key Microsoft Office

gsusser

macrumors 6502
Original poster
Jun 20, 2012
263
11
jersey city
I'm changing to a new computer. I lost the key code to Microsoft Office 11. I don't have the disc either. I found my proof of purchase though on amazon. Will Microsoft give me a new key? Just trying to anticipate the cost of an new computer. Thanks.
 

jaduff46

macrumors 6502
Mar 3, 2010
316
182
Second star on the right....
Same problem awhile ago when replaced the hard disk.

I had registered the software and Microsoft (call center in the Phillipines) gave me a new key. Took about 20 minutes as a supervisor's approval was required.
 

Gregg2

macrumors 603
May 22, 2008
5,841
355
Milwaukee, WI
Is there such a thing as an Office 2011 disc? What they sell at the Apple Store is a box. There's a registration number inside, but no disc.
 

maflynn

Moderator
Staff member
May 3, 2009
64,191
30,767
Boston
Is there such a thing as an Office 2011 disc? What they sell at the Apple Store is a box. There's a registration number inside, but no disc.
I bought mine via Amazon and it was electronic only but yeah there was (is?) an option to buy physical media.

OP, call MS, they should help you.
 

fhall1

macrumors 68040
Dec 18, 2007
3,448
579
(Central) NY State of mind
This got me thinking....is there anything like Belarc Advisor for the Mac that will retrieve Microsoft keys for your installed apps? Belarc has saved me a few times when PC customers need a wipe and reinstall of their hard drive and (of course) no longer can find their XP or Vista or Office 2007 media or key.