Lost my Jam keycode after crash

[malowe]

I have lost my Jam keycode after my ibook crashed and I had to re instal the system by wiping the disk. Unfortunately the Mac backup programme does not back up the extra categories that I set up in mail so the emails with all my codes were lost, all I could restore is the in box- very dissappointing! Any ideas how I could get the keycode?

 

[FoxyKaye]

I have lost my Jam keycode after my ibook crashed and I had to re instal the system by wiping the disk. Unfortunately the Mac backup programme does not back up the extra categories that I set up in mail so the emails with all my codes were lost, all I could restore is the in box- very disappointing! Any ideas how I could get the keycode?

I'm going to assume that you're not fishing for a Jam code with this post and suggest that if you purchased Jam from the Roxio Web site you should be able to log in with your Roxio ID and request them to re-mail you your code. Companies that sell software online generally have a procedure in place in case the email with your code is deleted. Do some research on the Web sites from which you've purchased software.