Lost my JB+ pre-order because I Restored my phone

Discussion in 'iPhone' started by orbitalpunk, Sep 16, 2016.

  1. orbitalpunk macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
    #1
    So I ordered my iPhone 7+ in the Apple Store app using Apple Pay last Friday. They didnt try to charge my card all week. Earlier today I had to restore my phone which removed my bank card from apple pay. Tonight apple tried to charge my card for my order and it didnt go thru and I think thats because my bank card was removed from apple pay and the bank knows this so they declined the charge. The email from apple

    "Visit Order Status to verify your payment, to reattempt authorization, or to make changes to your payment information."

    But when i got to apple.com or the Store app I don't see any option to update my payment info. And when I add my bank card back to my phone, the Device Account Number is different from what is on the original phone order.

    does anyone know how I can change the payment method to just using my regular card and not apple pay?

    Thanks for any info
     
  2. EJ8 macrumors 6502a

    EJ8

    Joined:
    Oct 13, 2010
    #2
    Yes, call them on your telephone. You have one of those right?
     
  3. EJ8 macrumors 6502a

    EJ8

    Joined:
    Oct 13, 2010
    #4
    Lighten up I was playing around with you. That is the correct answer / solution though. You're welcome.
     

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