lost password

Discussion in 'MacBook Air' started by xtempo, Apr 5, 2015.

  1. xtempo macrumors 6502

    xtempo

    Joined:
    Jan 2, 2014
    #1
    I can't remember the password so it's stuck on this screen
    [​IMG]


    I am having a time with Yosemite.

    also can I get a hard copy of the os on disc?
     
  2. Airboy1466 macrumors regular

    Airboy1466

    Joined:
    Feb 23, 2015
    #2
    What year is your macbook ?
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    Boot into recovery (cmd+r on boot) open terminal from the top menu and type resetpassword hit return and follow prompts
     
  4. xtempo thread starter macrumors 6502

    xtempo

    Joined:
    Jan 2, 2014
    #4
    model #A1466

    how to restart and boot? that is the only screen I can use
     
  5. motrek macrumors 68020

    Joined:
    Sep 14, 2012
    #5
    I don't know how you're "supposed" to restart from there but you can always hold the power button down for ~5 seconds until the machine does a hard power-off and then turn it back on again.
     
  6. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #6
    Press and hold the power button until your MBAir shuts off (should take about 5 seconds)
    Now, press and release the power button once, then press and hold Command-R.
    You can release the keys when you see the Apple icon followed by the progress wheel or bar. That will boot to your Recovery system.
    And - open terminal from the Utilities menu, type resetpassword hit return and follow prompts

    If you upgraded to Yosemite, you can go to your App Store, then download the Yosemite installer.
    QUIT the Installer, instead of continuing with a reinstall. Use one of the several methods to make an Installable USB flash drive for the Yosemite installer. Google for those methods - one that I like is the DiskmakerX app, which will do the job very neatly.
     
  7. xtempo thread starter macrumors 6502

    xtempo

    Joined:
    Jan 2, 2014
    #7
    thank you all :)

    I wasn't thinking when I saw the other screen:eek:
     
  8. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #8
    Hope you'll be "thinking" so you can remember the new password :D
     
  9. xtempo thread starter macrumors 6502

    xtempo

    Joined:
    Jan 2, 2014
    #9
    I hope so since I found the old one on paper in my MS 2008 office.
     

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