Lost Product Key code, Office 2004

Discussion in 'Mac Apps and Mac App Store' started by lorillu, Apr 12, 2006.

  1. lorillu macrumors newbie

    Apr 12, 2006
    Please help.

    I just moved to my parents because of health issues and I sent my mac powerbook in for superficial rework and it came back with the HD wiped. I have my sw but the product code is in storage, LONG TERM storage.
    I had the file cabinet pulled today off my unit and it was locked so they can't even get in it to look for the code bc the key could be anywhere.

    I have called MS
    I have called the university where i purchased
    and both said they could do nothing.

    can anyone help me?


    I'm a grad student and cannot really afford to repurchase

  2. CanadaRAM macrumors G5


    Oct 11, 2004
    On the Left Coast - Victoria BC Canada
  3. calebjohnston macrumors 68000


    Jan 24, 2006
    I have heard reports of calling Microsoft and just explaining the situation and getting another serial number. Maybe it's worth a try calling again?

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