iPhone Lost Ringtones

Discussion in 'iOS 8' started by majdad49, Dec 2, 2014.

  1. majdad49 macrumors newbie

    Joined:
    Dec 28, 2012
    Location:
    RVA
    #1
    Purchased a ringtone and it disappeared first day. I thought I messed up and bought another ringtone. The next morning it was gone. I can see it on my backup, but cannot restore it back to my phone. Was able to push it to my iPad just fine. How do I get them back. At this point I'll never purchase another ringtone.
     
  2. ineedamac macrumors 6502

    Joined:
    Jul 10, 2008
    Location:
    Ohio
    #2
    I had the same thing happen on an iPhone 5 and iPhone 5S both running iOS 8.1.1. I called :apple: last night and they said that this is a known issue they are working on and they anticipate an update to iOS 8 on Dec 8th.

    They credited my account for the ringtones we purchased for the holiday season and we will have to re-purchase them once the update is installed.

    So, if you have not called :apple: support then do so and politely request a credit.
     
  3. danny8200 macrumors 65816

    danny8200

    Joined:
    Oct 27, 2014
    Location:
    Chicopee, MA
    #3
    I seem to be XP the same problem. Downloaded ringtones I get from the web synch just fine, but tones I buy from iTunes are disappearing from my phone the next day. Weird.
     

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