Lost Software Security Device Password

Discussion in 'Mac Apps and Mac App Store' started by ecowen, Jul 3, 2013.

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  1. ecowen, Jul 3, 2013

    ecowen macrumors newbie

    Joined:
    Jun 4, 2011
    #1
    I keep getting this message, "Please enter the master password for the Software Security Device." I don't remember that password. How can I retrieve it or set a new one on my MacBook Pro?
     
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  2. chrfr, Jul 4, 2013

    chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #2
    This is specific to Firefox, not Mac. You'll need to clear out your Firefox settings.
     
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  3. ecowen, Jul 4, 2013

    ecowen thread starter macrumors newbie

    Joined:
    Jun 4, 2011
    #3
    I went to Firefox "Help". then "Troubleshooting" then "Reset" and it didn't work. I don't know how to clear out Firefox settings.
     
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