lots of problems with 27" i5

Discussion in 'iMac' started by keebs1978, Feb 8, 2010.

  1. keebs1978 macrumors newbie

    Joined:
    Feb 8, 2010
    #1
    problems!!!!
    hello all im very new to forums so please go easy on me and what makes it worse im very new to apple to.
    i have recently purchased a 27" i5 imac less than 2 mths ago, the start of my problems was i turn the machine off one night and i could still hear a buzzing noise ( like a transformer on a power supply, im an electrician and that best describes it!) i ignored it to begin with and some days later when i could still here it thats when i got concerned, so i decided to unplug everything and restart, thats when problem 2 showed itself when i plugged any powered device into the usb ports got got blue sparks! (im no genius but that surely isn't normal, is it?) so i got on the phone to apple and after some button pushing they asked me to take it somewhere for repair, which i did and 2 wks later it returned with a new logic board and psu??? and still sparking! also i have read on a few posts that some imacs wont wake up for sleep, mines the complete opposite it wont sleep from either the menu or tapping the power button the only way i managed to make it sleep was to unplug ALL of the usb devices including keyboard and then tap the power and it slept like a baby! having spoke again with apple for a long time they now have agreed to exchange it (in a months time due to "no stock" on the applestore so really what im asking of you guys is have any of you heard of any of the faults listed
    1 sparks from usb when powered devices are plugged in
    2 buzzing noise when imac is turned off
    3 imac NOT sleeping

    is there any thing you would suggest many thanks keebs1978
     
  2. IndustrialSpace macrumors 6502a

    Joined:
    Dec 31, 2009
    Location:
    somewhere
    #2
    I'd return it for a full refund. Sounds like a lemon.

    What happened to Apple quality? :confused:
     
  3. WilliamG macrumors 604

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #3
    Sounds like you have bad power, maybe? I'd be hesitant to immediately blame the iMac. And what USB devices are you running?
     
  4. chrismacguy macrumors 68000

    Joined:
    Feb 13, 2009
    Location:
    United Kingdom
    #4
    +1 - A bad power input wouldnt cause the sparking of the USB ports - definitely a lemon
     
  5. donster28 macrumors 65816

    Joined:
    Oct 5, 2006
    Location:
    Great White North
    #5
    I feel bad for you. I too think it's a lemon.

    It's sad that Apple and it's customers have to go through this with these new iMacs. I mean, they're awesome machines.

    I myself returned my 6th i5 which I tried in-store. I found another consistent problem that I have posted a few times in these here forums (but never had a consistent response from people who have them). Maybe I'm just unlucky but it's weird that all 4 of my replacements exhibited these:

    Faint greyish speck (slightly smaller than a sesame seed) 'in' the LCD itself (not in-between the glass and LCD). For a graphics and video editor like myself, this would be annoying to look at.

    I have 2 Macbook pros at home and they are flawless! Never had to go through what I went through with these iMacs.
     
  6. WilliamG macrumors 604

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #6
    Yes it could, surely? A ground issue going through the computer would cause this.
     
  7. OldCorpse macrumors 65816

    OldCorpse

    Joined:
    Dec 7, 2005
    Location:
    compost heap
    #7
    Lemon. Get a replacement. FWIW, I believe the Apple policy is that if you bring it back 3 times for the same problem, you are entitled to a replacement, even past the 14 day after purchase policy. Good luck!
     
  8. JimKirk macrumors 6502

    Joined:
    Oct 6, 2009
    #8
    You are entitled to a replacement

    Even if it is past your 14 days.

    I am on my 4th replacement. Original was bought in November. There are so many defects that they don't enforce the 14 day thing any more.
     
  9. Winni macrumors 68030

    Winni

    Joined:
    Oct 15, 2008
    Location:
    Germany.
    #9
    Ahem, how can it be "awesome machines" when "customers have to go through this"?

    Those new iMacs pretty sounds like what we'd call a "Monday production" in Germany - or lemons, as some folks here called them.

    And what about this "it's sad that Apple [...] have to go through this"? I've got two letters for you: QA. Quite obviously, Apple doesn't do that anymore. So they deserve what's coming to them.
     

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